Director of Family and Community Engagement - YMCA of the North Shore

Are you passionate about supporting families and educators through meaningful programs and community partnerships? Do you have a strong background in social services, family engagement, or mental health support? If so, we invite you to join the YMCA as our Director of Family & Community Engagement!

About the Role

As the Director of Family & Community Engagement, you will oversee and coordinate programs that provide vital resources, supervision, and guidance to families and educators. You’ll play a leadership role in strengthening family engagement initiatives, ensuring staff and families have access to high-quality mental health and social service support. This position fosters strong community relationships, supervises key personnel, and implements best practices that create lasting impact.

Key Responsibilities

Program Leadership & Development

  • Lead the development and implementation of family and educator support programs in alignment with the YMCA’s mission and community needs.
  • Establish and maintain strong community partnerships with organizations such as MSPCC, ARC, DMH, DPH, DCF, and other agencies to provide holistic support services.
  • Oversee processes for identifying family needs, developing Individualized Family Plans, and coordinating family meetings with Supportive Case Managers.

Supervision & Staff Support

  • Supervise and provide clinical guidance to Supportive Case Managers and Family Engagement Specialists.
  • Support YMCA staff in building strength-based relationships with families and accessing resources.

Community & Family Engagement

  • Develop affiliations with mental health clinics and social service agencies to provide onsite, virtual, and home-based therapeutic support.
  • Collaborate with local homeless shelters, EOHLC, DTA, and DCF to provide comprehensive family support services.
  • Coordinate home visits, peer support groups, and parent/caregiver workshops through community partnerships.

Compliance & Training

  • Ensure compliance with program regulations and industry best practices in family engagement and support.
  • Work with the education department to ensure staff understand social-emotional development and trauma-informed care.

Resource Development & Advocacy

  • Advocate for family needs by securing funding opportunities and developing key support resources.
  • Strengthen inclusivity and cultural competency within YMCA programs.

Why Work for the Y?

At the YMCA, you’re more than an employee—you’re part of a mission-driven organization committed to making a difference.

  • Professional Growth: Paid training, leadership development, and advancement opportunities across seven YMCA locations.
  • Health Benefits: Comprehensive medical, dental, and employer-funded life insurance for full-time staff.
  • Generous Time Off: Two weeks paid vacation, plus sick and personal time for full-time employees.
  • Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).
  • Free Y Membership: Access to swim classes, fitness programs, and discounts on childcare, camp, and more!

Join Our Team & Make a Difference!

If you're passionate about empowering families, strengthening community connections, and supporting educators, we encourage you to apply today!

📌 Apply now and be a part of something bigger!