Director of Financial Aid
- Hire, train, and supervise staff in student financial aid functions.
- Interpret and implement financial aid and enrollment data policies to ensure compliance with state, federal, and institutional regulations.
- Oversee administration of all federal and state grant programs, veteran benefits, and federal/private education loan programs.
- Ensure timely and accurate reconciliation of all financial aid and accounts receivable processing.
- Coordinate with the Finance Office on G5 drawdowns, fiscal close, and audits.
- Maintain departmental budget and update relevant websites.
- Ensure outstanding customer service for students and families.
- Complete required external reporting including FISAP, Title IV recertification, and NCAA report.
- Will conduct and oversee delegation of student financial aid orientation and exit financial aid orientation. Ensure that the students are aware of their rights and responsibilities
- Responsible for pre-approving documentation, professional judgement documentation, and FAFSA related procedures as well as fluent knowledge of R2T4 processing.
- Participate in campus committees and coordinate student check-in processes.
- Develop and implement financial aid awarding strategies in alignment with budgetary constraints and enrollment management and institutional priorities.
- Partner with Institutional Research and other departments on all audits, external reporting, survey design, and enrollment research.
- Produce executive-level reports and conduct analyses to support data-driven decision-making.
- Manage relationships with third-party vendors supporting enrollment programs such as but not limited to financial leveraging partners and NPC vendor.
- Provide financial aid enrollment data support for both interdivisional and campus-wide constituents.
- In conjunction with the enrollment leadership, engage in long-term planning and evaluation of enrollment and financial aid strategies.
- Collaborate with the Student Accounts and Admissions teams.
- Lead participants in enrollment appeal committees for incoming and returning students