FreeHire

Fireblocks

Director of Marketing Operations

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You will lead the marketing operations function, shaping a strategy that enables scalable growth. You will refine the technology stack, evaluate and implement tooling, and partner with the data and analytics team to deliver accurate reporting on customer lifetime value, customer acquisition costs, and ROI. You will regularly inform stakeholders across marketing, sales, and finance of insights to ensure data driven decisions. You will track the entire GTM funnel and its impact, ensure processes are designed, documented and followed globally, and build a strong operational team that drives efficiency and excellence.

Responsibilities

  • Defining a vision and strategy for marketing operations that enables scalable growth and data-based decisions across the team.
  • Refining the technology stack, including evaluation, selection, implementation, and customization of both existing and new tooling.
  • Partnering with Fireblocks’ data and analytics team to ensure accurate and actionable reporting on customer lifetime value, customer acquisition costs and ROI.
  • Regularly inform stakeholders across marketing, sales, and finance of insights on marketing performance to ensure cross functional alignment on the best possible data-driven marketing strategy.
  • Tracking and reporting the entire GTM funnel and marketing’s impact on it including volume, velocity, conversion stage-to-stage, and average value.
  • Ensuring operational processes are designed, documented, understood, and followed globally.
  • Develop a strong multi-faceted operational team that drives efficiency, agility, and excellence across marketing.

Requirements

  • 8+ years experience B2B SaaS marketing operations.
  • 3+ years of management experience and a strong presence in leadership forums.
  • Entrepreneurial-minded with natural high sense of urgency and comfort in high speed environments.
  • Willingness to roll your sleeves up, be hands-on and lead by example.
  • Excellent communicator who can drive consensus and articulate recommendations to cross functional partners.
  • Proven experience with operational strategy design and cross-functional change management.
  • Demonstrated experience designing an innovative marketing technology stack.
  • Exceptional planning, organizational and project management skills.

Benefits

  • target bonus
  • equity grant
  • very generous benefits