Director of MSS

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Position Title:

Director of MSS

Job Category:

Limited

Employment Type:

Regular

Job Profile:

Student Affairs Director (B)

Job Duties:

The Director provides strategic leadership for Multicultural Student Services (MSS) and is responsible for advancing student access, belonging, persistence, and success. This position sets vision and direction for MSS programs and services; leads program development, implementation, assessment, and continuous improvement; and ensures services are responsive to student needs and aligned with institutional priorities. The Director provides budget and operational oversight, supervises and develops professional staff, and cultivates strong campus and community partnerships that strengthen student outcomes. The position also oversees the Stoutward Bound Program (SWB), ensuring coordination with broader student success initiatives. This position reports to the Executive Director of Student Opportunity and Excellence (OSOE).

Key Job Responsibilities:

Administrative Leadership

• Provide strategic leadership and day-to-day management of the MSS office, including oversight of the Stoutward Bound Program.

• Lead strategic planning, establish department priorities, and ensure responsible use of financial, operational, and staffing resources.

• Manage department budgets ensuring fiscal accountability and alignment with program priorities.

• Develop, review, and implement operating procedures that support effective program delivery, administrative operations, assessment, and reporting.

• Hire, train, supervise, evaluate, and develop staff; establish work priorities; conduct performance reviews; and provide coaching, guidance, and corrective action when appropriate.

• Direct the development and delivery of programs and services that strengthen college transition, student retention, academic progress, and graduation.

• Provide oversight of grants, scholarships, awards, and related reporting processes to ensure accuracy and timely administration.

• Maintain data systems and reporting processes to support assessments, continuous improvement, and data-informed decision-making.

• Serve as a key campus liaison for MSS, advancing partnerships with internal and external stakeholders that support student success and institutional goals.

• Build and sustain collaborative relationships across the OSOE unit and campus to strengthen initiatives that support student access, belonging, persistence, and graduation.

• Represent MSS on university committees, initiatives, workgroups, and special projects related to student success and campus engagement.

Program Leadership and Student Support

• Oversee, assess, and continuously improve MSS programs to ensure effectiveness and alignment with student success outcomes.

• Design and implement initiatives that reduce barriers to persistence, promote academic achievement, and foster a strong sense of belonging and connection.

• Provide direct student support through advising, mentoring, outreach, and engagement activities that promote academic, cultural, personal, and professional development.

• Connect students with campus resources, networks, and opportunities that support persistence, achievement, and well-being.

• Facilitate programs and activities that build community, strengthen support networks, and help students successfully navigate university systems.

• Use systems such as EAB Navigate and other data tools to monitor student progress, identify needs, assess outcomes, and inform targeted outreach and program improvements.

• Support student programs and events, requiring occasional evening and weekend responsibilities.

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Other Responsibilities

• Remain current on best practices, emerging trends, and effective approaches in student affairs, student success, and culturally responsive student support.

• Perform other duties as assigned.

Department:

UW-Stout’s Multicultural Student Services (MSS) office is dedicated to fostering a supportive campus community. MSS offers academic, career, and personal support to students, providing opportunities for growth and development. The office promotes connection with others and facilitates networking and leadership opportunities and workshops to enhance students' academic success. MSS also supports financial literacy development, helping students invest in their education. Additionally, MSS is committed to the professional development of its staff and creating an environment that supports individual and team learning and growth.

Compensation:

Minimum starting salary of $70,000, commensurate with qualifications and experience.

A six-month probationary period is required

The University of Wisconsin-Stout does not offer H-1B or other work authorization visa sponsorship for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and for maintaining work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

Required Qualifications:

• Master’s degree in education, student affairs administration, counseling, higher education, or a related field.
• At least three (3) years of professional experience in the following areas:
  • Supervision, coaching, and evaluation of staff, including management of budget and resource oversight
  • Advising or supporting students with academic resources, financial literacy, goal setting, career development, personal development, or related success needs
  • Management or leadership of programs that enhance student access, belonging, persistence, and graduation
  • Program development, implementation, assessment, and continuous improvement
• Experience working with individuals from varied backgrounds, experiences, and educational pathways.
• Experience with college transition programs, bridge programs, living-learning communities, cohort-based support programs, or similar student success initiatives.
• Knowledge of evidence-informed retention, persistence, and student success strategies.

Preferred Qualifications:

• Minimum of five (5) years of professional experience preferred in the following areas:
  • Supervision, coaching, and evaluation of staff, including management of budget and resource oversight
  • Advising or supporting students with academic resources, financial literacy, goal setting, career development, personal development, or related success needs
  • Management or leadership of programs that enhance student access, belonging, persistence, and graduation
  • Program development, implementation, assessment, and continuous improvement
• Experience developing assessments, analyzing data, and using findings to strengthen programs, services, and student outcomes.
• Demonstrated problem-solving, sound judgment, and conflict resolution skills.
• Experience with student information systems, student success platforms, or data tools such as PeopleSoft, EAB Navigate, or similar systems.

How to Apply:

Complete applications received by end of day, July 12, 2026 are ensured full consideration. Applications submitted after this may be reviewed at the discretion of the search committee or until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs

Due to system limitations, applicants may upload no more than five (5) attachments. Please combine documents where appropriate.

Required application materials:

Cover letter (* See below)

Curriculum vitae or resume

Names and contact information for a minimum of three (3) professional references who can speak to your skills and abilities for the position

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Official transcripts required at time of hire.

Contact Information:

For questions regarding this position or recruitment, please contact:

Search Chair: Dana Fritz

Email: fritzda@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:

Search Coordinator: Dana Isaacson

Email: isaacsond@uwstout.edu

Guidelines to ensure consideration:

• Applicants must complete all required fields and attach all required application materials.

• Within your cover letter address each of the Minimum/Required Qualifications specified for this position. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/

• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

Employment is contingent upon the final candidate’s completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidates’ professional references questions regarding employee misconduct, sexual violence, and sexual harassment. Reference checks must be conducted at a minimum with three professional references, at least one of which must be a prior supervisor.

Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.