Job Description

JOB PURPOSE:

The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.

WHAT YOU’LL BE DOING:
May include, but not limited to:

• Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.

• Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.

• Recruit, train, and manage a team of tennis professionals and support staff.

• Build and maintain strong relationships with members, ensuring their needs and

• expectations are met.

• Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.

• Develop and manage the racquets department budget, ensuring financial goals are met.

• Implement strategies to maximize revenue through program fees, lessons, and events.

• Conduct regular staff meetings, performance evaluations, and provide ongoing

• professional development opportunities.

• Plan and execute racquet sports events, tournaments, and exhibitions.

• Collaborate with marketing to promote events and attract members.

• Engage with the local community to promote racquet sports and attract new members.

• Ensure that all racquet sports activities comply with industry standards, rules, and

• regulations.

• Implement and enforce safety protocols and procedures.

• Prepare regular reports on program participation, financial performance, and member feedback.

• Analyze data to identify trends and opportunities for improvement.

WHAT YOU NEED FOR THIS POSITION:

• Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.
• 4+ years of experience in racquet sports management, coaching, and program development.
• Proven experience in a leadership role within the racquet sports industry.
• Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.
• Strong coaching and teaching skills with the ability to work with players of all levels.

● Excellent organizational and communication skills.
● Knowledge of industry trends, best practices, and emerging technologies.
● Ability to create and maintain a positive and inclusive environment.