Director, Platform Strategy

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Please note: This position requires you to live within California, and ideally within the Los Angeles, CA area. This role will also require up to 50% travel.

Role Scope:

We are seeking a strategic, product-minded leader to shape and deliver Habitat Health’s platform strategy—a role that connects vision to execution across technology, data, and business operations. The Director of Platform Strategy will define, pilot, and scale technology capabilities with an initial focus on automation, AI enablement, and digital experiences. This leader will partner across functions to identify opportunities for differentiation, evaluate potential solutions and vendors, oversee pilot design and execution, and integrate successful innovations into the core platform. You will serve as a connector between business, data, and technology teams, ensuring alignment between Habitat’s “tech-enabled” vision and the day-to-day needs of care teams and participants. The role blends strategic thinking, program delivery, and strong relationship management with both internal and external partners.

Lead the end-to-end automation and AI pilot lifecycle, from opportunity identification to final evaluation and recommendation for scale, integration, or sunset.

Proactively engaging for environmental scans to ensure awareness and identification of new innovations and solutions that could be value creating for our platform

Develop and maintain a structured framework for partner selection, pilot implementation, and performance evaluation.

Lead requirements definition in partnership with business SMEs, ensuring clear objectives, metrics, and scope.

Research and evaluate all relevant potential tools and solutions, maintaining a living view of the external vendor landscape.

Lead implementation in collaboration with Platform, Operations, Clinical, and enterprise teams; oversee vendor deliverables, training, and adoption.

Conduct ongoing evaluation of pilots using defined KPIs (e.g. adoption, impact / value, satisfaction, compliance).

Deliver and implement final recommendation for each pilot (e.g. integrate into the core stack, continue as a standalone tool, or sunset with alternatives identified).

Collaborate with internal business owners to map and prioritize processes that can be improved or automated by technology, focusing on areas that advance clinical excellence, participant experience, and operational efficiency.

Translate insights from pilots into scalable platform capabilities, coordinating with operations and clinical partners, strategic tool and data teams to ensure alignment across Habitat’s enterprise architecture.

Drive cross-functional governance and communication, ensuring clear objectives, roles, timelines, and success metrics.

Build and nurture strategic vendor relationships that complement Habitat’s ecosystem and long-term growth plan.

Partner with Finance and Compliance to evaluate investment cases, risk, and regulatory considerations.

Serve as an internal champion for Habitat’s “tech-enabled” transformation, promoting data-driven decision-making and digital adoption across the organization.

Qualifications:

Aligns with our purpose and our values and is excited about living those out in daily practice.

Excellent communicator with ability to lead with influence across PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.

Working knowledge of AI, ML, and automation technologies, and their practical applications in healthcare operations.

Strategic, analytical, and systems-oriented thinker with the ability to structure complex decisions.

5+ years of experience in product and / or technology strategy, platform enablement, or innovation within healthcare, health tech, or regulated industries.

7+ years of hands-on experience working with strategic process improvement and technology enablement at various levels.

Understanding of various technology stacks, and significant experience in value-based care focused on ecosystems that include administrative health plan tools, EHR/EMR, and CRM.

Strong understanding and hands-on experience with AI, automation, or digital transformation initiatives from concept through implementation and scaling.

Energized by ambiguity & a self-starter: loves to drive the direction of ambiguous projects.

Nice to have:

Master’s degree in Data Science, Statistics, Healthcare Administration, or a related field required.

Experience in PACE, value-based care, or managed care organizations.

Advanced degree in Business, Innovation, or a related field.

Compensation:

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $195,000 - $222,000 and is a bonus-eligible position. Please note, the higher end of this range is reflected individuals located in CA and San Francisco. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Vaccination Policy, including COVID-19

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.

Our Commitment to Diversity, Equity, and Inclusion:

Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com.

Beware of Scams and Fraud

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at careers@habitathealth.com.

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.