Discipline Support Officer (DSO)

Job Objective

The Discipline Support Officer will deploy a firm yet respectful approach to complement and support the school's Student Management (SM) team. The primary goals are to strengthen daily campus discipline, enhance the timeliness of disciplinary follow-ups, and promote a care-based, restorative culture that strengthens Teacher-Student Relationships (TSR).

Key Responsibilities

1. Campus Supervision & Discipline Prevention

• Serve as a visible adult presence in high-movement areas and conduct systematic patrols during recess, lunch breaks, and lesson transitions.

• Maintain a supervisory presence in the canteen and Indoor Sports Hall during daily recess periods.

• Support proactive discipline strategies and assist in simple peer reconciliation or mediation where appropriate.

2. Latecoming Monitoring & Data Management

• Manage latecomer data and the school's Detention list.

• Collect mobile phones and record latecomers arriving after 8:00 AM (Tuesdays to Fridays) or 9:00 AM (Mondays).

• Collate and manage all discipline-related documentation, including latecoming records and student statements.

3. Investigative & Case Support

• Assist the school team in conducting preliminary investigations and fact-finding interviews.

• Obtain formal student and witness statements when required.

• Compile evidence and prepare structured incident reports for submission to Key Personnel.

4. Detention & In-House Suspension Support

• Supervise structured detention sessions, ensuring attendance and behavior records are maintained.

• Establish a structured environment for suspended students to ensure learning continuity during their suspension.

• Coordinate and guide students through structured reflection and restorative activities to ensure detention tasks are meaningful and developmental.

Requirements & Qualifications

Working Experience

• Preferred Background: Ideally possesses a uniformed service background (e.g., Singapore Police Force, Singapore Prison Service, or equivalent).

• Years of Experience: Preferably more than 10 years of experience.

• Specialized Experience: Prior involvement in youth-related case investigations, behavioral support, and restorative work is highly advantageous.

Core Competencies & Skills

• Behavioral Intervention: Exceptional skills in conflict management, de-escalation, and calm, proportionate behavioral intervention.

• Administrative Skills: Accurate incident observation, documentation, and record management. Proficient in basic data entry (organizing and updating Excel spreadsheets).

• Communication: Strong communication and interpersonal skills to build rapport with students while upholding school expectations.

Disposition & Professional Ethics

• Restorative Approach: Fully aligned with a care-based, restorative approach to discipline and a genuine belief in student growth.

• Professional Character: Demonstrates empathy, compassion, professional maturity, reliability, and deep respect for student dignity.

• Upholding Standards: Strict commitment to confidentiality, discretion, procedural fairness, and professional conduct in all interactions.

Working Hours & Schedule

• Days: Mondays to Fridays.

• Hours: 8:00 AM to 5:00 PM (Inclusive of a 1-hour unpaid lunch break; 8 working hours per day).

• Exceptions: Service is generally not required on Saturdays, Sundays, and gazetted public/school holidays.

• Note: The school may adjust the work schedule to support special events, with notifications given at least two weeks in advance.