Dispatcher

Who We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:

• Competitive salary
• 401(k) with 6% company match
• Health and vision insurance
• Company paid dental insurance
• Company paid AD&D and life insurance
• Paid time off with rollover hours
• Referral bonus programs

Job Summary:

Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL is seeking an experienced dispatcher to join the team! The Dispatcher’s primary responsibility is to ensure all equipment, personnel, and infrastructure is scheduled for propane equipment installations and service appointments.

Duties/Responsibilities:

• Schedule deliveries for customers and provide instructions to drivers and service technicians in a timely, efficient manner
• Review routes, monitor and adjust routes as needed
• Daily review of customer accounts due for delivery
• Respond to customer inquiries, address concerns, and assess overall satisfaction
• Ensures timely communication of delivery orders by maintaining open lines between management and drivers
• Keep customers updated with delivery status
• ​​​Create new delivery orders for skipped orders as needed
• Review driver tickets to ensure all customer accounts are billed for gas delivery
• Identify equipment and tank needs
• Follow position specific processes, procedures, and safety protocol to include wearing appropriate PPE
• Provide excellent customer service
• Perform other general duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.