District Manager

Job Description

• Manage store operations
• Lead and supervise a team of store managements (Store Manager, Assistant Store Manager & Supervisor).
• Ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• Maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• Coach staff in providing excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Ensure that policies and standard operating procedures are strictly adhered to
• Handle selection and recruitment of staff
• Monitor work performance of all staff and enforce discipline when necessary
• Ensure on-the-job training is conducted for all staff
• Check on supplier operations and provide feedback to the Supply Chain Department if necessary

Job Requirements

• At least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
• A natural leader, highly communicative to lead and motivate staff
• Quality-driven with good understanding of local food and beverage trends
• Trained eye for detail and customer-centric
• Ability to work in a fast-paced environment