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Agua Caliente Casinos

Dual Rate Main Banker/Cage Shift Supervisor (Full Time) (36117)

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PAY: Competitive Hourly Rate + Tips

Job Description Summary

This is a dual position as a Cage Shift Supervisor and Main Banker. As Cage Shift Supervisor, responsible and accountable for the operations of the cage activities during a shift. As Main Banker, will perform cage cash transaction.

Essential Duties and Responsibilities (other duties may be assigned)

As Cage Shift Supervisor:

  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Maintain security and accountability of company funds located in cage during designated assignment to include training of cage team members.
  • Must be able to work in a window when necessary.
  • Supervise cage cashiers. Provide orderly and positive working environment.
  • Conduct investigations of variances (over/shorts) that may occur on shift and follow up with paperwork.
  • Handle customer complaints and inquires.
  • Monitor team member performance; ensuring adherence to casino policies and procedures.
  • Provide excellent guest service to both guest and internal clients.
  • Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

As Main Banker:

  • Exchange cash for chips and chips for cash.
  • Verify and prepare all Floor Cashier and Food and Beverage banks.
  • Perform cashier exchanges for cashiers.
  • Prepare deposits.
  • Performs Slot hopper fills.
  • Performs Table Games fills and credits.
  • Receive money from bank institution.
  • Take in and post cash and chips from soft count.
  • Pay out Poker, Slot or other jackpot winners, when necessary.
  • May prepare W-2G’s for all winnings over $1,199.00.
  • Check and verify Jackpot Payout Slips for completion.
  • Maintains accountability of Marker Bank.
  • Provide excellent guest service to both guest and internal clients.
  • Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Supervisory Responsibilities

Main Bankers

Access to Sensitive Areas and Information (ACCRS & SRC)

As per the ACGC Access Matrix.

Signatory Ability

All Cage related forms