Dual-Rate Table Games Supervisor (60856)
If you are an Enrolled Catawba Citizen and need help with resume writing and interview prep this is available. Please contact: maddison.montgomery@catawba.com
Job Summary:
Under the direction of the Table Games Shift Manager and Pit Manager, the Table Games Dual-Rate Manager will perform the duties of Table Games Floor Supervisor or Dealer based on business needs. In the role of Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity, and dealing procedures comply with the Table Games Department policies and procedures. The Table Games Dual-rate Floor Supervisor monitors and supports team members assigned to their areas, and additionally may conduct a variety of casino games, providing prompt and courteous service to all gaming patrons. In the role of Table Games Dealer promotes positive customer experience by dealing Table Games to guests on assigned shift in a prompt, courteous and professional manner for blackjack or other table games, as applicable.
Responsibilities:
Dealer
- Must adhere with and be in compliance with Catawba Nation Gaming Commission regulations, casino policies, internal controls, standard operating procedures and conducts all games in accordance with aforementioned regulations, policies, and controls.
- Always promotes positive public/employee relations.
- Accurately deals the assigned game to the policies, procedures, rules, and regulations of that game.
- Verbalizes the game in a voice loud enough for the players and supervisors to hear.
- Verifies beginning and ending chip and money balances and confirms supporting documentation.
- Receives fills and distributes credits. Exchanges paper currency for playing chips, as applicable.
- Recognizes internally issued promotional coupons and handles as appropriate.
- Ensure wagers are placed before cards are dealt.
- Monitors game and notifies Table Games Floor Supervisor of any disputes, problems, or concerns with patron and/or the progress of the game.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Assists in company functions.
- Performs any other duties assigned by management.
Floor Supervisor
- Compliance with Catawba Nation Gaming Commission regulations, casino policies, internal controls, standard operating procedures and conducts all games in accordance with aforementioned regulations, policies, and controls.
- Assists with training and supervision of all Table Games personnel.
- Responsible for player ratings in assigned area.
- Ensures dealer accuracy and corrects mistakes when needed.
- Always promotes positive public/employee relations.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Assists in company functions.
- Performs any other duties assigned by management.