Duty Engineer
- Attend daily morning briefings with senior engineering leadership to align on operational priorities and work schedules
- Plan, assign, supervise, and inspect maintenance, repair, and construction activities to ensure quality workmanship and adherence to preventive maintenance schedules
- Manage work orders efficiently by assigning, distributing, and tracking completion status; maintain accurate records and documentation of all maintenance activities and equipment history
- Troubleshoot equipment malfunctions, diagnose technical issues, and provide hands-on technical assistance to maintenance technicians
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities, work completed, outstanding tasks, and operational metrics
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures; assist engineering crews during emergencies and crisis situations
- Oversee manpower distribution and scheduling to optimise resource allocation and meet operational demands
- Report major operational issues and concerns to the Assistant Chief Engineer or Director of Engineering in a timely and transparent manner
**Required Qualifications:**
- Minimum 1 year of professional experience as a Duty Engineer or in a similar maintenance engineering position within a hospitality.
- Trade license, certification, or diploma in a relevant engineering discipline (Electrical, Mechanical, or General Civil)
- Strong written and verbal communication skills with the ability to interact effectively with diverse teams and stakeholders
- Proficiency in work order management systems and maintenance planning software
- Solid understanding of safety regulations, compliance standards, and occupational health and safety protocols
- Excellent organizational and time management skills with the ability to prioritize multiple tasks and respond to emergencies
- Analytical mindset with strong problem-solving abilities and attention to detail
- Ability to work flexible schedules, including shift work and on-call availability as required
**Preferred Qualifications:**
- Advanced certification or specialization in Electrical, Mechanical, or General Civil trades
- Experience in facilities management within a five-star hotel, resort, or similar premium organization
- Experience with computerized maintenance management systems (CMMS) and knowledge of preventive and predictive maintenance techniques
- Leadership experience in supervising maintenance teams or coordinating cross-functional projects
- Previous experience in emergency response and crisis management situations