Dynatrace Support

Project description

Wealth Management Domain develops and maintains IT systems for HR, Tax and Audit Reporting. Platform is also responsible for maintaining the applications related to finance , employee lifecycle, Risk Processes and multiple reporting solutions. International Client Audit Reporting tool aims to provide a global long-term solution to create standardized audit reports for clients thereby reducing the operational costs and improving efficiency

Responsibilities

  • Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure.
  • Analyze performance metrics and identify bottlenecks or inefficiencies in the system.
  • Provide actionable insights and recommendations to improve system performance and user experience
  • Configure Dynatrace to meet the specific needs of our applications and infrastructure.
  • Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs).
  • Integrate Dynatrace with other tools and systems for a holistic monitoring approach.
  • Provide training and support to team members on using Dynatrace effectively.
  • Create and maintain documentation for monitoring strategies, processes, and best practices.
  • Stay updated with the latest Dynatrace features and best practices.
  • Continuously improve monitoring strategies and tools to enhance system performance and reliability.

SKILLS

Must have

  • Must be computer science background academic qualification is required Overall 5+ yrs of exp in IT support including 4+ years in Dynatrace Proven experience as a Dynatrace Expert or in a similar role.
  • Strong background in application performance management (APM) and infrastructure monitoring.
  • Strong background in Linux/Unix/Windows Administration.
  • Proficiency in Dynatrace tools and solutions.
  • Knowledge of cloud platforms (e.g. AWS, Azure, Google Cloud) and containerization technologies (e.g. Docker, Kubernetes, OpenShift).
  • Familiarity with scripting languages (e.g. Python, Bash) and automation tools (e.g. Ansible).
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Ability to work effectively in a fast-paced, dynamic environment.

Nice to have

• Proven experience as a Dynatrace Expert • Strong background in application performance management (APM) and infrastructure monitoring. • Strong background in Linux/Unix/Windows Administration. • Dynatrace Certified Associate or Professional certification is highly desirable