ECOMMERCE EMPLOYEE

JOB SUMMARY
Responsible for working as a team to accomplish set standards/goals for operating a successful E-Commerce department. All Duties can rotate and will be assigned the morning of operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• List books and media in a quick and accurate manner.
• Accurately describe items being listed.
• Meet or exceed daily production goals.
• Fully and accurately describe items listed for auction, including, but not limited to:
  • Researching item to be listed.
  • Assigning an appropriate category.
  • Adding appropriate disclaimers.
  • Adding appropriate photographs.
  • Accurately describing item including any damage.
  • Measuring and adding accurate measurements to each listing.
  • Adding correct shipping and handling charges to each listing.
  • Accurately assign dates and times to each listing.
• Track incoming product from stores with care and speed.
• Accurately represent items in photographs and clean items when needed.
• Photograph items for sale with clear pictures that sell the item.
• Responsible for keeping the listers supplied with product.
• Check all orders for address validation.
• Create electronic files and print paper pack sheets for all orders.
• Accurately pull orders from inventory.
• Double check orders for accuracy.
• Pack & ship all orders within 2 business day timeframe.
• Maintain and feed Disc Re-Surface Machine (150 discs/day/machine).
• Work with listing team to answer questions regarding shipping needs of auction items.
• Generate and print paper pack sheets for all auctioned items.
• Accurately pull orders from shelves for shipping.
• Check orders for accuracy.
• Package and prepare all orders for shipment.
• Generate postage for each order.
• Stage packages for pick-up by specified time.
• Properly store/clean-up supplies orders for collectibles and maintain organized box inventory.
• Conduct monthly inventory of supplies.
• Responsible for keeping accurate inventory.
• Shelve listed products on appropriate shelf by date.
• Pull all sold merchandise from shelves.
• Relist or recycle all unsold and unpaid merchandise.
• Keep shelves organized by re-arranging merchandise.
• Assist with customer service when needed.
• Accept and processes jewelry donations.
• Assumes responsibility for quality control of donations processed.
• Maintains accurate and consistent prices.
• Apply price tags to all jewelry not accepted for E-Commerce.
• Allocate proper inventory to store.
• Other duties as assigned.

JOB EXPECTATIONS

• Basic knowledge of books.
• Reports for scheduled work regularly and on time. Notifies supervisor as soon as possible regarding the need and expected duration of any absence.
• Maintain clean and organized stocked work and storage areas.
• Meet or exceed productivity goals.
• Maintains high quality and high quantity in processing goods.
• Use correct lifting and material handling techniques and follows Goodwill safety procedures.
• Comply with all Goodwill policies and procedures, CARF standards and safety and security regulations.
• Must be able to pass an Oregon Department of Human Services criminal background check and pre-employment drug screening test. These are non-negotiable.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Attention to detail and accuracy of items stocked, pulled and packaged.
• Must have good communication skills, competent in internet use and a variety of software applications.
• Must be able to work independently and in a team environment.
• Must have good organizational decision-making skills.