☕️💻Ecommerce Warehouse Administrative Specialist ☕️💻 |Meal Allowance🍴+ Full Time Benefits✨

Role Overview

• Support the daily administrative and operational activities of the eCommerce
• Warehouse, ensuring accurate and timely processing of customer orders across
• Brand.com, marketplaces and other digital sales channels.

Key Responsibilities

• Process customer orders through ERP, CMS and marketplace platforms while ensuring order accuracy and timely fulfilment.
• Verify order details, delivery information and special requests, prepare shipment bookings, generate shipping documentation, and print airway bills, packing lists, gift card messages and product labels.
• Maintain operational records and reports, coordinate with HQ teams, logistics partners and internal stakeholders, and support shipment tracking, investigations and inventory verification activities.
• Assist in maintaining SOPs, work instructions and process documentation while identifying and escalating operational issues where necessary.
• Provide hands-on support for warehouse and fulfilment activities including picking, packing, labelling, shipment preparation, stock receiving, stock transfers, stock counts and return processing.
• Support operational requirements during peak sales campaigns and business-critical periods and perform other duties assigned by the eCommerce Warehouse Manager.

Requirements

• Diploma in Business, Logistics, Supply Chain, eCommerce or a related discipline preferred.
• Candidates with relevant experience will also be considered.
• Minimum 2 years of experience in administration,
• eCommerce operations, order processing or warehouse support.
• Experience using ERP systems, CMS platforms and marketplace backend systems will be advantageous.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Strong attention to detail, good communication and written English skills, and the ability to work independently while managing multiple priorities in a fast-paced environment.
• Positive, organized and adaptable team player.