Emiratization Receptionist -ABU DHABI INTERNATIONAL AIRPOT

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The Receptionist is the first point of contact for visitors and callers, responsible for creating a professional and welcoming experience. This role handles front\-desk operations, administrative support, and communication coordination to ensure smooth daily office activities.
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Your passion and energy will be infection as you welcome our\nguests and support them through their check in and check out procedure. Your\nnatural down\-to\-earth manner will result in being able to manage guest\nexpectations in a fast and busy environment. With a keen eye for detail, you\nwill not miss a step in the procedures. Managing payments will be second nature\nand you will have excellent data entry skills to support accurate reports.
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Main responsibilities include:
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· Greet and welcome guests, visitors,\nsuppliers, answer telephone calls providing a warm, timely welcome in line with\nour brand standards.<\/span>
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· Answers guest related queries and\nprovides information for promotions, room prices, activities and events in the\nsurrounding area to provide accurate information to guests<\/span>
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· Ensure payments are made with\naccording to the cash handling procedures and Process accurately and\nefficiently all reservations and cancellations<\/span>
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· Identify corporate leads and build\nlong\-term relationships<\/span>
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· Drive online name mentions and\npromote customer feedback<\/span>
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· Understand the online guest\u2019s\nfeedback and explore options for improvement<\/span>
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· Carry out general office duties,\nincluding correspondence, emails and filing to ensure the smooth running of the\nreception area Maintain appropriate stock of supplies and reception\nstationeries<\/span>
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· Effectively communicate with all\ndepartments on all guests\u2019 requests and complaints for smooth service delivery<\/span>
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· Ensure safety of all guests in line\nwith the safety procedures and guideline.<\/span>
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Requirements<\/h3>
· Customer\-oriented approach<\/span>
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· Excellent communication skills<\/span>
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· Strong attention to details<\/span>
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· Flexible, agile and able to work\nunder pressure<\/span>
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· Ability to work both independently\nand in a team<\/span>
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· Proactive and excellent\norganizational skills<\/span>
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· Ability to provide exceptional\ncustomer service to our guests<\/span>
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You must have /be\-
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· Have minimum of one\-year\nexperience as Hotel Receptionist in Front Office department of a hotel.<\/span>
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· Knowledge of Opera (PMS<\/span>
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· Arabic\nLanguage\- speaking, writing and reading
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Benefits<\/h3>
We offer a competitive salary package, accommodation,\ntransportation, medical insurance which includes dental, air tickets, and hours\nwhich offer you a work life balance.
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Along with this we have many examples of how those that work\nwith us have grown and developed their career throughout our company. So, if you\nare committed and driven and want to develop into other areas then we will\nsupport you to do this.
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At Premier Inn, we know the importance of creating a culture\nwhich brings the experience to life for both our customers and our team and\nthis is supported by strong company values. We employ people that not only\nbelieve in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.
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We want Premier Inn to be a place where people\u2019s skills and\ncareers grow as fast as we do. A place where everyone has the opportunities to\ndevelop and achieve their dreams. We put emphasis on a \u2018promote from within\u2019\nculture and continuously strive to create a supportive and engaging environment\nin which our team can thrive and deliver.
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If this sounds like you and you are ready to work in an\nenvironment that values your work and rewards you fairly then please click on\nthe "I'm interested" button and join the team!
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