Endpoint Security Engineer

Responsibilities:

Endpoint Protection

· Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other end point security solution.

· Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control

· Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.

· Perform upgrades and roll outs during weekend maintenance window

User Support & Operations

· Provide Level 2 / Level 3support for incidents and service requests

· Monitor endpoint security alerts, investigate incidents, and perform root cause analysis

IT Service Management

· Understands ITIL processes for Incident, Problem, Change Management

· Create and update tickets with detailed documentation and resolution steps

· Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

· Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

· Maintain runbooks for common operational tasks

Required skills and qualifications:

· Singaporeans By Birth Only(Public Sector Client)

· A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 yearsof work experience

· At least 1 year of experience with SEPM / Defender

· Experience with Host Intrusion Prevention & Detection (HIPS / HIDS)

· Experience with Windows and/or Linux (RedHat) system administration

· Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills

Preferred skills and qualifications:

· Knowledge of Microsoft Defender is a bonus

· Experience with scripting programming languages (e.g. PowerShell, Python) for automation.