Enforcement Supervisor
The Enforcement Supervisor is expected to maintain a professional appearance and positive attitude while representing the organization. This position requires strong communication skills, sound judgment, and the ability to lead by example in delivering high-quality customer service and enforcement operations. The supervisor must demonstrate reliability, adaptability, and a commitment to supporting both team members and parking leadership
- Assist the Enforcement Manager with daily operations.
- Enforce citations in the field.
- Prepare and maintain operational reports.
- Evaluate patrol routes for efficiency and productivity.
- Train, coach, and develop employees.
- Review employee performance and assist with evaluations
- Oversee parking capacity counts and related reporting
- Conduct citation analysis and auditing
- Communicate information regarding events, policies, and operational updates
- Assist with staff scheduling to ensure adequate enforcement coverage
- Monitor parking meters and signage and report repair needs
- Monitor equipment and vehicles and report maintenance or repair needs
- Review and submit citation voids to the Enforcement Manager
- Respond to calls for assistance from guests and employees
- Provide recommendations for operational improvements and increased efficiency