Job Description
This position will be for an entry level Engineer within the Datacenter Engineering Group. Our Group focuses on the delivery of large-scale platform solutions running across both public (AWS and GCP) and private cloud environments (VMware and Openshift). This engineer will have exposure to or hands-on experience with DevOps tools such as Git, Ansible, Terraform, Python, and Gitlab so they can develop repeatable patterns and solutions. In addition to having a solid core infrastructure foundation this position will also require the engineer to be a scrappy and creative problem solver willing to dive in wherever is needed. This role requires a blend of strong foundational infrastructure knowledge, modern application technologies, DevSecOps mindset, and Site Reliability Engineering principles.

Position Compensation Range:

$80,000.00 - $131,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

This role has not been approved for H1 Visa sponsorhip now or in the future. This also includes applicants with F1/OPT/STEM status.

Primary Accountabilities

• Participate in on-call rotation, perform incident triage, including determining scope, urgency, and potential impact.

• Makes recommendations and build automation that enable expeditious remediation.

• Proven abilities to learn new technology and processes.

• Participate in technology evaluations and re-engineering activities to support continuous improvement activities.

• Provides consistent documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards.

• Prepares and participates in platform, code, and documentation walkthroughs.

• Collaborates with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify system functionality.

• Ensures software development meets standards for programming, design, performance, quality, and security. Identifies and recommends areas for improvement in planning, design, development, and testing.

• Analyze and interpret performance data such as CPU, Memory, Storage.

• Develop and maintain automation run-books for on-prem & cloud environments using tools such as, Terraform & Ansible.

• Participate in large scale resiliency solutions, data protection and disaster recovery solutions.

• Understanding and lifecycle management of enterprise operating systems through golden images, patching, and system hardening.

• Own small-to-medium automation tasks within larger projects with guidance from Senior/Lead Engineers.

Specialized Knowledge & Skills Requirements
•Demonstrated experience providing customer-driven solutions, support or service
•Basic knowledge and understanding of integration and migration strategies and technologies.
•Basic knowledge and understanding of application architecture, design alternatives, and development standards.
•Demonstrated experience developing complex software/systems using one or more programming language.
•Demonstrated experience interpreting, modifying and writing application system design and program specifications.
•Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms.
•Demonstrated experience using relational databases and standard query language (SQL).
•Solid knowledge and understanding of systems development life cycle (SDLC).
•Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Preferred:

• 1 – 3 years of relevant experience, including internships, co-ops, or other verifiable academic projects and work.

• Should have working knowledge and some experience across hyper-scale platforms such as VMware, AWS, Redhat Openshift, or Google Cloud.

• Foundational system administration (Operating Systems, configuration, installations, patch management, server maintenance, etc.) and Network Foundations (firewalls, proxies, IP management, routing, DNS)

• Understanding of Operating System hardening practices as well as methodologies for templating deployments from a set of standardized images

• Experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.

• Familiarity with RESTful APIs, GraphQL, micro-services, and similar endpoints so you can configure, extract data and experiment with automation.

• Basic knowledge and understanding of application architecture, design alternatives, and development standards.

• Experience in agentic platforms such as Anthropic Claude

• Demonstrated experience communicating technical information.

• Understanding of security best practices, secure coding practices, secrets management, certificates and certificate management

• Demonstrated experience in one or more of the following: Python, Linux, Shell, Bash or other programming languages.

• Participate in agile processes, working assigned stories through each sprint adjusting as necessary while collaborating with your team.

• Proficiency in Git/Gitlab source code control, branching, bug, and CI/CD pipelines.

• Understands resilient system design, high availability, and disaster recovery methodologies to ensure system reliability and business continuity.

• Familiarity with container platforms, Kubernetes, Openshift platforms.

• Curiosity, humility and open-mindedness with a deep sense of pride in your work.

Travel Requirements
•Up to 5%.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783.
Candidates must reside within a 50-mile radius of the office location. #LI-Hybrid

Internal Candidates are welcome to apply; however if you are not located in Madison, Wi or within a 50mile radius of HQ. You will be required to relocate.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

#LI-BC2