Environmental Services Assistant

Job Summary:

The Environmental Services Assistant is responsible for maintaining a clean, safe, and comfortable environment for residents. This role includes performing various cleaning tasks, managing supplies, and adhering to infection control and privacy regulations while delivering exceptional customer service.

Duties and Responsibilities:

Cleaning and Sanitation (45%)
- Perform a variety of cleaning activities, including sweeping, mopping, dusting, trash removal, and polishing, to ensure the facility is kept clean and sanitary.
- Complete deep cleaning tasks as scheduled, ensuring thorough sanitation and cleanliness throughout the facility.
Inventory Management (10%)
- Maintain the inventory of cleaning supplies, ensuring all necessary items are available and properly stored.
- Report supply shortages and request orders to replenish stock as needed.
Infection Control and Safety (15%)
- Follow infection control guidelines to minimize the spread of illness and maintain a safe environment for residents, staff, and visitors.
- Monitor for safety or fire hazards within the facility and report potential problems immediately.
Customer Service and Resident Interaction (10%)
- Provide exceptional customer service and high-quality care by showing compassion and empathy towards residents and their families.
- Respond to resident needs and requests related to environmental services in a timely and courteous manner.
Compliance and Training (10%)
- Adhere to all privacy rules and regulations under the Health Insurance Portability and Accountability Act (HIPAA).
- Attend all required meetings, complete in-services, and mandatory training sessions to stay compliant with facility policies.
Reporting and Documentation (5%)
- Report environmental deficiencies such as lighting issues, equipment problems, or items in need of repair to the appropriate personnel.
- Maintain accurate records of cleaning activities and any incidents that occur during the shift.
Other Duties as Assigned (5%)