Equipment Operator -Tipper

ESSENTIAL EXPECTATIONS

Customer Service Expectations

Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference.

Diversity, Equity, And Inclusion Expectations

Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.

Safety Expectations

At Goodwill, safety is everyone’s job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.

POSITION EXPECTATION

Position Summary

The Equipment Operator – Tipper transports and tips donated, purchased, salvage or recycle goods to meet established goals. Handles the operations of tippers, pallet jacks, and dollies.

Responsibilities

Operates all assigned equipment in a safe manner.

Stages gaylords and cages to be tipped based on rotation schedule and production needs.

Transports gaylords of product from staging area to the tipper.

Inspects tipper for proper operation before the beginning of shift.

Maintains and initials daily maintenance log, notates any issues.

Communicates all equipment malfunctions and safety issues to supervisor immediately.

Maintains a safe work environment and ensures work area is free of obstacles and hazards.

Meets pre-determined daily goals for gaylords produced.

Assists in any other projects or tasks as determined by management.

Core Competencies

Job Knowledge	Possesses comprehensive, functional and technical knowledge and skills to perform at a high level of accomplishment. Discerns how the job relates to other functions within the department and Goodwill operations. Follows policies, procedures, and safety protocols.
Dependability	Meets deadlines and works autonomously. Focused, punctual, and maintains consistent attendance. Accountable and can be relied upon during challenging and unexpected situations.
Service Oriented	Supports, assists, and advises internal and external customers in a timely manner displaying proactive and reactive behaviors. Demonstrates productive verbal and listening skills. Establishes and maintains effective relationships. Meets quality standards and evaluates customer satisfaction and results.
Teamwork	Works collaboratively and respectively with others and is sensitive to team member engagement. Communicates openly seeking and providing support. Shares knowledge, provides assistance, and contributes well as a leader, facilitator, or participant. Accountable to team.

Job Specific Competencies

Productivity	Effectively problem solves while managing workload and time. Work produced in an accurate, consistent manner. Prioritizes and efficiently meets goals, objectives and deadlines. Assists others to ensure productivity. Makes a meaningful difference.
Initiative	Proactively evaluates, selects and takes action to solve current and potential problems. Meets objectives with a sense of urgency. Identifies new opportunities before being asked.
Detail Oriented	Closely monitors and focuses on details. Thorough and accurate in all assignments achieving a high degree of quality. Understands causes with deficiencies, problems, or mistakes - not just the effects.
Technical Skills	Maintains current understanding of technical processes and equipment. Uses technology to increase performance, productivity, and communication.

Environmental Factors

Duties will be conducted at the Clearance Center, Central Warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.

Physical Factors

Must be able to lift/carry up to 50 pounds.

Must be able to push/pull up to 100 pounds.

Position is generally standing and walking; some bending, kneeling, pushing, pulling, lifting will be required.