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National DCP

Equipment Specialist II

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Overview

Take your career to the next level with NDCP!

Company Overview:

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward.

Position overview:

The Equipment Specialist II supports NDCP members by managing equipment inquiries and executing non-stock drop ship orders from purchase through delivery.

This role is responsible for processing purchase orders, coordinating freight, scheduling deliveries, tracking shipments, and maintaining accurate documentation to ensure a seamless customer experience.

This position plays a critical role in aligning vendors, logistics partners, and internal teams to deliver equipment on time, resolve issues proactively, and support overall project execution.

Schedule: Day hours, Monday through Friday

Location: Duluth, GA preferred

Why Work with Us? At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career

Benefits you can count on:

National DCP offers a robust benefits suite. Check out our career page for our full list of benefits

  • Medical, dental & vision insurance
  • Flexible Spending Account (FSA) / Health Savings Account (HSA)
  • Company paid life, AD&D, short and long-term disability
  • 401(k) retirement plan with company match
  • Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
  • Compensation salary plus bonus potential
  • Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

Responsibilities

What you will do:

Principal Duties and Responsibilities

Order & Member Support

  • Respond to member inquiries related to equipment orders and availability
  • Issue, track, and expedite drop ship purchase orders to ensure on-time delivery
  • Manage vendor communications and procurement requests
  • Serve as a liaison across stakeholders to ensure clear and timely communication

Freight Coordination & Scheduling

  • Coordinate DCP (CWC) freight scheduling for equipment orders and deliveries
  • Schedule and confirm delivery appointments, including site readiness and access requirements
  • Track shipments and provide proactive updates on delivery status, delays, or risks
  • Partner with logistics providers and vendors to align delivery execution with project timelines

Documentation & Reporting

  • Maintain accurate order, PO, and freight records in project tracking systems
  • Ensure completeness and integrity of documentation across the order lifecycle
  • Track deliveries, back orders, credits, and punch-list items through project close-out
  • Support invoice reconciliation, including validation of freight-related charges

Issue Resolution

  • Identify and escalate order or freight-related issues impacting delivery timelines
  • Collaborate with vendors, logistics partners, and internal teams to resolve delays, damages, or discrepancies
  • Follow through on open items to ensure timely and complete resolution

Supervision Exercised

This position does not have direct reports.

Qualifications

What you bring:

  • 1–3 years of experience in supply chain, procurement, logistics, or project coordination
  • Strong organizational and time-management skills with the ability to manage multiple priorities
  • Experience with delivery scheduling, order tracking, and documentation management
  • Proficiency in Microsoft Office (Excel, Word, Outlook); ERP or procurement systems a plus
  • Experience with Smartsheet or project tracking tools preferred
  • Excellent communication skills and a strong attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment

Equal Opportunity Employer:

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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