ESaaS - SAP - Functional - OTC - SD

The role will primarily involve supporting and optimising SAP SD capabilities integrated with SAP FI, custom Z-programs, and external operational platforms. The environment is heavily integration-driven, with SAP acting as a commercial settlement, pricing, billing, and reconciliation platform rather than a traditional end-to-end logistics execution solution.
The successful candidate will work closely with Finance, Integration, and Technical teams to support ongoing transformation initiatives, improve billing processes, and enhance SD-related functionality across multiple business domains.

Key Responsibilities

SAP SD Functional Support

  • Configure and support SAP SD processes related to:
    • Billing
    • Pricing
    • Customer invoicing
    • Revenue processing
    • Retail sales integration
  • Support SAP SD integration with SAP FI/AR
  • Assist in issue resolution across sales and billing interfaces
  • Work with custom Z-programs supporting sales and finance operations


Billing & Pricing

  • Maintain and enhance:
    • Pricing procedures
    • Condition techniques
    • Billing document processing
    • Customer charging mechanisms
  • Support recurring and batch billing processes
  • Analyse and improve pricing and billing automation

Integration & Interfaces

  • Work with external operational systems feeding SAP sales and billing data
  • Support batch processing and inbound sales interfaces
  • Collaborate with middleware and technical teams on:
    • Sales uploads
    • Stock movements
    • Customer billing integrations
    • Reconciliation processes

Retail Parts & Commercial Processing

  • Support retail parts sales processes integrated into SAP
  • Assist with sales reconciliation and commercial reporting
  • Support stock and sales data uploads from external systems
  • Help maintain sales-related master and transactional data integrity

Stakeholder Engagement

  • Work closely with:
    • Finance teams
    • Business analysts
    • Technical developers
    • Integration teams
    • Support teams
  • Participate in workshops, requirement gathering, and solution design
  • Translate business requirements into SAP SD functional solutions

Documentation & Testing

  • Produce functional specifications and process documentation
  • Support SIT/UAT testing activities
  • Assist with defect management and production support
  • Contribute to continuous improvement initiatives

Required Skills & Experience

SAP Experience

  • Strong SAP SD functional consulting experience
  • Good understanding of SAP FI/AR integration
  • Experience with:
    • Billing
    • Pricing procedures
    • Condition records
    • Customer invoicing
    • Revenue postings

Technical & Integration Knowledge

  • Experience working with:
    • Custom Z-programs
    • Batch interfaces
    • Data uploads
    • Reconciliation processes
  • Understanding of integration-driven SAP landscapes
  • Ability to analyse interface and transactional issues

Business Process Knowledge

Experience supporting:

  • Billing operations
  • Commercial finance processes
  • Retail sales integration
  • Customer charging models
  • Financial reconciliation workflows

Desirable Experience

  • SAP S/4HANA exposure
  • Experience in finance-led SAP transformation programmes
  • Knowledge of:
    • OTC-lite environments
    • Retail parts sales
    • Mobility/service billing
    • Partner settlement models
  • Exposure to integration platforms and APIs
  • ABAP debugging awareness

Preferred Functional Areas

The consultant should ideally have experience supporting:

  • Billing-heavy SAP environments
  • Pricing-centric implementations
  • Finance-integrated SD solutions
  • Non-traditional SD architectures where external systems manage operational sales journeys

Soft Skills

  • Strong analytical and troubleshooting skills
  • Excellent stakeholder communication
  • Ability to work in cross-functional teams
  • Proactive and solution-oriented mindset
  • Comfortable operating in evolving transformation environments

Environment Overview

The SAP landscape is primarily finance-driven, with SAP SD used selectively for:

  • Billing
  • Pricing
  • Customer invoicing
  • Retail sales integration
  • Revenue and reconciliation processing

Operational sales activities are largely managed by external platforms integrated into SAP via custom interfaces and batch processes.

SAME AS ABOVE

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