FreeHire

Crossroads YMCA

Event Host III

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Pay starts at $19.00 per hour and up based on experience

Bring Events to Life and Lead Every Celebration! Friday–Sunday Availability Required.

POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Event Host III serves as the lead on events, ensuring exceptional program quality, safety, and customer experience. This role provides leadership to Event Hosts, oversees event execution from start to finish, and serves as the primary point of contact for members, guests, and staff during assigned shifts.

ESSENTIAL FUNCTIONS:

  1. Serves as lead for events, overseeing all aspects of event execution and guest experience.
  2. Supervises, directs, and supports Event Host I and II staff, ensuring adherence to policies, procedures, and program standards.
  3. Acts as the primary point of contact for parents, guardians, and participants, addressing questions, concerns, and escalations professionally.
  4. Plans, coordinates, and executes event activities, ensuring high-quality, engaging, and safe experiences.
  5. Provides coaching, guidance, and real-time feedback to staff to support performance and development.
  6. Ensures proper staff coverage, assignments, and transitions throughout the event.
  7. Leads pre-event briefings and post-event debriefs with staff to ensure preparedness and continuous improvement.
  8. Identifies opportunities to enhance programming, improve operations, and elevate the member experience.
  9. Demonstrates professionalism, initiative, and sound judgment in high-energy and fast-paced environments.
  10. Demonstrates a friendly, courteous, and professional manner with volunteers, staff, parents, and participants.
  11. Understand, articulate, and enforce YMCA policies and procedures in a positive way by giving safety briefings and ensuring that all policies are being adhered to.
  12. Maintains accurate program records, incident reports, and equipment inventory; communicates needs to leadership.
  13. Improvises quickly and appropriately when faced with unexpected circumstances, to better meet the needs of members and their children.
  14. Complete all required compliance and professional development training annually or as assigned.
  15. Support other duties as assigned to meet the needs of the department.

QUALIFICATIONS:

  1. Minimum age 20 required.
  2. Highschool Diploma or GED required.
  3. Minimum of 2 years of related experience required.
  4. Must be available to work evenings and weekends.
  5. Excellent interpersonal, communication, and problem-solving skills.
  6. Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  7. Must have a passion for working with young children.

YMCA COMPETENCIES (Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Caring: Demonstrates kindness and empathy in daily interactions. Welcomes all and builds positive relationships with members and teammates.

Honesty: Acts with integrity, keeps commitments, and communicates truthfully.

Respect: Treats others with dignity and listens with empathy. Welcomes all backgrounds and identities.

Responsibility: Follows through on tasks and takes ownership of behavior and results.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have a high level of alertness, concentration, and initiative.
  • Sufficient strength, agility, and mobility to perform job responsibilities.
  • Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Maintain a neat and professional appearance at all times.
  • Sufficient physical strength and agility to carry out essential duties.
  • Must demonstrate initiative, leadership, and sound judgment.

COMMITNENT TO CHILD ABUSE PREVENTION

We are committed to safeguarding the children and families we serve. As a youth-serving organization, the YMCA maintains a strict commitment to child abuse prevention, including staff training, adherence to established safety policies, and zero tolerance for abuse or misconduct.