Event Manager (Experiences)
We are looking for an experienced and driven Events Manager to lead the delivery of premium guest programmes and events across our away-from-track and HQ event portfolio. You will own the full event lifecycle, from concept through to on-site execution, working closely with Partners, internal stakeholders, and suppliers to bring world-class experiences to life.
Event Design & Delivery
- Collaborate with the wider team to develop & deliver new event concepts, identifying exciting and distinctive offerings that help Williams stand apart from the competition.
- Partner with internal stakeholders to define clear objectives for each event, applying creative thinking to deliver experiences that align with brand identity and Partner goals.
- Support the Senior Experiences Manager in building a robust portfolio of proven event formats that can be delivered seamlessly, while continuing to identify unique, personalised add-ons that elevate the guest experience.
- Act as the main point of contact for stakeholders and external parties as required by each event, building strong working relationships with Partners, agencies, and suppliers.
- Direct and coordinate internal colleagues supporting event delivery, ensuring clear roles and accountabilities through planning and on-site phases.
- Manage guest communications, itineraries, and real-time updates throughout each programme, ensuring guests are well informed and supported at every stage.
- Attend allocated events to manage on-site delivery, host guests, and resolve issues calmly in a fast-paced environment.
- Conduct structured post-event reviews, tracking guest and stakeholder feedback against agreed OKRs to evaluate event success and inform planning for future programmes.
Travel, Logistics & Supplier Management
- Source and manage accommodation, transport, transfers, and on-site logistics for each programme, delivered across a global event calendar.
- Build and maintain a robust pool of suppliers, negotiating contracts and holding them to agreed service standards
- Lead supplier teams through on-site delivery, ensuring performance aligns with agreed event requirements.
- Procure bespoke dining experiences, event venues, and custom gifting in line with Partner briefs.
Budget & Administration
- Own programme budgets end-to-end, ensuring accurate tracking, financial efficiency, and compliance with Williams processes.
- Maintain clear event documentation, including timelines, operational plans, contracts, and evaluation summaries.
- Oversee event promotion, invitation management, and the events booking platform.
Team Leadership & Collaboration
- Line manage a direct report, supporting their development through clear objective-setting, regular feedback, and ongoing learning and growth opportunities.
- Collaborate with the wider Hospitality & Events team to drive creative thinking across the department, contributing ideas that enhance the guest experience across all programmes.
- Work with colleagues to streamline and unify processes and systems across the department, identifying opportunities for greater efficiency and consistency.
Other Requirements
- Provide ad hoc support to the Concierge team as required, including venue sourcing, travel and logistics coordination, and on-site support for guest programmes at F1 races and race weekends.
- 5+ years' experience in events and hospitality roles.
- Proven experience in hospitality, events, guest management, or travel and logistics management.
- Experience delivering complex, high-touch guest programmes within high-end hospitality or luxury environments.
- Experience managing budgets and working within defined processes.
- Health & Safety qualification (e.g., IOSH or equivalent) beneficial but not essential.
- Second language advantageous but not essential.
Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.