Executive General Adjuster – MCL

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Executive General Adjuster – MCL

PRIMARY PURPOSE: Reporting to the Vice President, Major Complex Loss / Forensic Advisory Services, the adjuster is responsible for providing a consistently high level of service by investigating insurance major loss claims for insurers or third parties, and negotiating settlement of the claims to the satisfaction of all parties.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

· Manages assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sites, preparing reports and negotiating settlements

· Maintains accurate records based on company standards and procedures, using company custom computer systems

· Accurately and efficiently manages the billing for assigned files, within specified timelines

· Assists with collection of accounts receivables for assigned claims

· Assists with local marketing of the branch, attends professional and social events, and develops new business

· Maintains an excellent working relationship with existing clients to further develop business

· Requires a high level of mathematical and reasoning ability to calculate and analyse data to arrive at a logical conclusion.

· A high level of dexterity to use tools and climb ladders

· The ability to cope with extreme weather, environmental and driving conditions at any time of day or night.

· Committed to continuous education to keep up-to-date with all industry and legislative issues and

changes.

· Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

QUALIFICATIONS:

Education & Licensing

· Post-secondary education; insurance related

· CIP Designation or equivalent

· Must be licensed or have the ability to obtain a provisional license

Experience

· Minimum 15 years adjusting experience with a minimum of three years adjusting primarily commercial losses, but may include some large/complex personal lines losses

Skills & Knowledge

· Strong oral and written communication, including presentation skills

· PC literate, including Microsoft Office products

· Demonstrated commitment to timely reporting

· Strong customer service skills

· Strong interpersonal skills

· Attention to detail and accuracy

· Good time management and organizational skills

· Ability to work independently or in a team environment

· Ability to meet or exceed Performance Competencies

· Must demonstrate the ability to market services directly to insurers and brokers

· Must demonstrate superior ability to examine and correctly interpret complex coverage conditions and exclusions

· Must exhibit superior report writing ability and must be able to design and manipulate spreadsheets for the analysis of data

· Must demonstrate superior ability in directing consultants including lawyers, forensic accountants, engineers, scientists, quantity surveyors

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources

Job type:

We are currently hiring for this position.

This position is full time ,and compensation is salaried.

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.