Executive Housekeeper
- Lead and support the housekeeping team to deliver consistently high standards
- Oversee daily operations across rooms, public areas and back-of-house
- Manage rostering, productivity and labour costs
- Recruit, train, and develop a high-performing team
- Maintain stock levels of linen, amenities and cleaning supplies
- Oversee in-house laundry operations, ensuring quality and efficiency
- Monitor quality standards and respond to guest feedback
- Work closely with Front Office and Maintenance to ensure seamless operations
- Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
- Display quick thinking and adaptability to ensure seamless daily operations
- Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success
- Minimum 2 years of experience in a similar capacity in midscale hotels
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Excellent leadership, interpersonal and communication skills
- Detail-oriented and highly reliable in thorough execution and follow-through
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Accor