Executive : Payment Collection

Buildesk is a fast\-growing <\/span><\/span>PropTech company<\/span><\/span> helping real estate developers and channel partners <\/span><\/span>digitize their businesses with next\-generation technology<\/span><\/span>. Our platform offers an <\/span><\/span>end\-to\-end solution<\/span><\/span> including:<\/span><\/span>
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• Marketing Automation<\/span><\/span>
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• Sales CRM<\/span><\/span>
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• ERP for Procurement & Finance<\/span><\/span>
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• Channel Partner Management<\/span><\/span>
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• Vendor Management<\/span><\/span>
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• Customer & Broker Apps<\/span><\/span>
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  We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.<\/span><\/span>
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  The <\/span>Payment Collection Executive<\/span><\/b> will be responsible for ensuring timely collection of outstanding payments from clients. The role involves regular follow\-ups with customers, coordinating with internal teams, maintaining accurate payment records, and supporting the finance team in managing accounts receivable.
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  \n Key Responsibilities<\/b><\/span><\/span>
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  • Follow up with clients via calls, emails, and messages to collect pending payments.
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  • Track outstanding invoices and maintain an updated payment collection tracker.
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  • Ensure timely collection of payments as per agreed payment terms.
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  • Coordinate with the Sales and Customer Success teams regarding pending payments.
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  • Share payment reminders and account statements with clients.
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  • Update CRM/accounting systems with payment updates and collection notes.
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  • Resolve basic billing queries or escalate issues to the concerned team.
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  • Prepare periodic reports on collections, outstanding dues, and recovery status.
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  • Maintain proper documentation and records of all client payment communications.
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  • Work towards achieving monthly and quarterly collection targets.
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    Requirements<\/h3>\n

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    • Strong communication and negotiation skills
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    • Ability to handle client conversations professionally
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    • Good follow\-up and coordination skills
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    • Strong attention to detail and record management
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    • Basic knowledge of accounts receivable or collections processes
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    • Proficiency in MS Excel and CRM systems
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      \n Qualifications<\/b><\/span><\/span>
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      • Bachelor\u2019s degree in Commerce, Finance, Business Administration, or related field
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      • 1\u20133 years of experience in payment collection, accounts receivable, or customer follow\-up roles
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      • Experience in SaaS, CRM, ERP, or B2B collections will be an added advantage
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