Executives with Accounting Experience

Job Openings – Multiple Positions

Location: Singapore

Employment Type: 1 year contract extendable up to 5 years(in Compliance with Singapore Employment Act)

We are expanding our Financial Services, Operations, and Grant Management teams and are hiring for the following roles:

1. Executive / Senior Executive – Accounts Receivable & Customer Operations

(6–8 Positions)

Role Overview

You will support high-volume customer operations and end-to-end Accounts Receivable (AR) processes, ensuring timely billing, collections, and reconciliation while delivering excellent customer service.

Key Responsibilities

Customer Enquiries & Service Management

Manage high-volume inbound enquiries via ticketing systems (e.g., Zendesk/Freshdesk)

Provide accurate, professional, and timely responses (SLA-driven)

Escalate complex cases to relevant stakeholders within defined timelines

Maintain proper documentation and logs of escalations

Accounts Receivable Operations

Process billing, receipting, and refunds accurately and on time

Maintain up-to-date financial records in systems

Perform account reconciliation and resolve discrepancies

Handle debtor management and recovery (calls, emails, dunning)

Grant Reconciliation Support

Reconcile funding against internal records

Track disbursements and payment statuses

Ensure accurate system updates

Administrative & Operational Support

Data entry, filing, and documentation

Support system migration validation and UAT

Assist in daily operations and pre-course checks

Handle ad hoc tasks as assigned

KPIs

Enquiries resolved within 3 working days

Billing/receipts/refunds processed within 5 working days

Grant reconciliation within 3 working days

Consistent and timely debt recovery follow-ups

Requirements

Diploma or higher qualification

2+ years in customer service, operations, or finance (fresh graduates welcome)

Experience in AR / billing / collections preferred

Ability to manage 70–80 tickets daily

Strong Excel skills and attention to detail

Exposure to ERP systems (SAP) and Zendesk/Freshdesk is advantageous

2. Executive / Senior Executive – Grant Accounting & Compliance

(5–7 Positions)

Role Overview

This role supports grant accounting, compliance, and reporting, ensuring adherence to regulatory requirements and coordination with auditors and funding bodies.

Key Responsibilities

Master Data Management

Maintain and update SAP S/4HANA master data

Resolve system issues with IT/Transformation teams

Ensure data accuracy and integrity

Grant Accounting

Monitor grant utilisation and post accounting entries

Ensure timely and proper closure of grants

Maintain compliance with financial policies

Grant Compliance Administration

Prepare and submit grant claims within deadlines

Liaise with auditors and funding agencies

Ensure documentation meets audit and compliance standards

Support audit verification processes

Administrative Support

Maintain records and documentation

Support reporting and coordination

Handle ad hoc duties

KPIs

Master data updates within 3 working days

Grant claims submitted on time

Grant closures within stipulated claim windows

Accurate and timely financial reporting

Requirements

Diploma or higher qualification

2+ years in finance/accounting/grant management (fresh graduates considered)

Knowledge of SAP S/4HANA preferred

Strong Excel and analytical skills

Detail-oriented with strong compliance mindset

✅ Common Requirements (Both Roles)

Strong professionalism and communication skills

Ability to work under tight timelines and KPI-driven environments

Compliance with data protection and financial regulations

Adaptability to evolving responsibilities

🕒 Working Conditions

Monday to Friday, 8:30 AM – 5:45 PM

Initially on-site (hybrid/off-site flexibility based on performance)

Fast-paced, high-volume and exciting environment

💼 Compensation & Benefits

Competitive salary (commensurate with experience)

Performance Bonus based on achievement of KPIs and individual performance

Medical Insurance provided (in line with company policy)

CPF Contributions for Singapore Citizens and Permanent Residents in accordance with local regulations

Annual leave, sick leave, and benefits aligned with the Singapore Employment Act

📩 How to Apply

Interested candidates are invited to submit their resume to manish.gidwani@pierianservices.com indicating the role applied for. Only shortlisted candidates will be notified.