Expeditor Associate
At Applied Industrial Technologies, the Expeditor role has an immediate impact on our Service Center performance and customer satisfaction. This is a great opportunity for an individual with experience in customer service duties, good data entry skills, communication, and an interest in career growth. Hit the ground running and join the leader in industrial distribution!
Responsibilities
As an Expeditor Associate, you will perform a variety of duties required to offer our customers world-class service and support. We will also count on you to use your strong customer service skills when interacting with suppliers and internal associates of our business unit.
The overall goal is to partner with our Service Center operations team to provide first class service for our customers. This will help grow our business with existing customers, develop new customers, and meet or exceed monthly sales goals while increasing customer satisfaction.
Expectations
- Perform various office duties with focus on entering the acknowledged data we receive from our purchase orders from our suppliers while ensuring accuracy of details.
- Reviewing reconciliation reports to compare the transactions that occurred the prior day are accurate and complete.
- Run and work daily reports utilizing both verbal and written skills.
- Communicate with suppliers concerning late shipments and or unacknowledged purchase orders as well as our internal personnel whose customers/orders are affected by these inadequacies.
- Assist in extracurricular duties from other departments such as kitting for the warehouse or Cycle Counting of inventory.
- Assist in various system pricing updates as they occur.
Requirements
- 1+ yr+ proven customer service / office environment.
- Basic computer skills, accurate data entry skills, math & mechanical aptitude, basic reading skills
- Good written and verbal communication.
- Valid driver’s license and clean driving record (MVR)
- High school diploma or equivalent
Preferred:
- Knowledge of industrial distribution products
- Warehouse experience
Desired Characteristics:
- Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism.
- Desire and ability to quickly learn new processes and systems.
- Ability to multitask, prioritize, and manage time effectively.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.