Experienced Table Games Supervisor - Full Time (Caesars New Orleans)

The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.

• Oversees all Dealers.
• Maintains bank floats and controls game movement determined for optimal playing time.
• Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations.
• Works with other game areas to track and document players winning tax limits. Insures players’ information is correctly input into the system.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Tracks essential play and players. Relays any pertinent information to Supervisor.
• Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.
• Attends supervisory meetings as required by upper management and corporate offices.
• Able to maintain area with little supervision from upper management.
• Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff.
• Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations. Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
• Verbally communicates to guests and employees with utmost respect. Acts as role modes and always presents oneself as a credit to Caesars and encourages others to do the same. Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.

• Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games.
• Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills.
• Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance

PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS:

• Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift.
• Must be able to bend, reach, kneel, twist and grip items as necessary.
• Must be able to respond calmly and make rational decisions when handling guests’ demands in a fast pace environment.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to read, verify and sign appropriate documents relating to the game in a small area. Excellent vision (including peripheral) is needed to protect the games.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to stand for 2- 3 hour increments.

GAMING PERMIT: Non-Key