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PORT MADISON ENTERPRISES FAMILY

F&B Bar Manager

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PORT MADISON ENTERPRISES

SUQUAMISH CLEARWATER CASINO RESORT

Bar Manager

General Position Summary:

Responsible for the management of casino floor bars and Event/Banquet employees. Organizes for maximum efficiency, including scheduling, hiring, training, disciplining and evaluating. Operates within the budget established by the Food and Beverage Director. Responsible for the set-up and the daily operations of the casino floor bars and Events/Banquets, to include greeting guests, cash transactions, and special events ensuring a positive guest experience. Responsible for ordering and inventory controls for liquor, wine and beer. Also includes product price recommendations to meet budget financial goals.

Essential Functions/Major Responsibilities:

  • Supervision and management of Casino floor bars and Event/Banquet employees, including hiring, evaluations, training, disciplinary actions, and recommendations of terminations
  • Monitors and ensures compliance of regulations regarding health and safety of both guests and employees
  • Promotes good guest relations
  • Coordinates with Marketing department in the planning and implementing of Restaurant promotions and special events
  • Coordinates with Security in the planning of special events for the protection of both guests and employees
  • Responsible for cleanliness, Casino floor bar and Event/Banquet bar employees, and overall appearance of Casino floor bars and Event/Banquet bars
  • Responsible for establishing wait sections for staff members
  • Responsible for staff scheduling based on projected revenue and tracking labor daily, weekly and monthly for payroll
  • Responsible for following monthly budgetary guidelines as set forth by F&B Director with particular emphasis on Payroll
  • Monitors time and attendance daily and is responsible for preparing specific venue’s labor reports, etc for a smooth payroll process
  • Meet and Greet guests, exceed their expectations and say, “Thank you for joining us and please come back,” as they leave
  • Responsible for filling in for employees who do not make their scheduled shifts either on the Cash Register, wait staff, bartending or serving
  • Responsible for Banquets/Events other than Lawn Events to include setup & breakdown with emphasis on speed of service or maximizing revenue
  • Any other duties as deemed necessary by the Food & Beverage Director

Secondary Functions:

  • Other duties as deemed necessary.

Specific Job Skills:

  • Knowledge and skills in all aspects of operating Liquor Beer Wine Casino bars along with Event and banquet bar
  • Ability to supervise and provide efficient operational direction to Casino Bar and Event/Banquet bar employees
  • Experienced in providing excellent guest service, able to handle disputes and problem solve conflicts
  • Experience in staff development and training
  • Excellent math skills
  • Excellent verbal and written communication skills
  • Understanding of Food and Beverage procedures and cash transactions
  • Understands, adheres to and enforces all guidelines and policies of the Washington State Liquor and Cannabis Board