F&B CAFE Manager - Marine Parade MRT

Job Description & Requirements

Oversees daily operations, ensuring a standard service, staff management, and compliance with hygiene standards

. Key duties include scheduling, training, managing inventory, and handling customer complaints to ensure smooth service and guest satisfaction.

📍Working Loation: Marine Parade MRT B1-15

Key Responsibilities

• Operations Oversight: Supervising daily shifts.
• Team Leadership: Training, scheduling, and mentoring service staff to ensure compliance with company procedures.
• Customer Service: Handling customer complaints, resolving service issues, and ensuring a standard dining experience.
• Compliance & Safety: Enforcing health, safety, and sanitation regulations in accordance with food safety standards.
• Administration: Utilizing POS system to input orders and preparing daily reports for management.

Requirements

• Proven experience in F&B service, often with at least 1 year of experience required.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of POS systems and inventory management. (Training provided)
• Proficient in English and Mandarin, able to communicate with guests