F & B Cashier
JOB SUMMARY:
The Host/Cashier is responsible for providing excellent guest service by accurately and efficiently processing guest’s food and beverage purchases.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Greets guests and efficiently processes food and beverage orders and purchases through the Point of Sale (POS) System.
- Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
- Maintains the accountability and security of their individual cash drawer.
- Stocks and cleans workstation/venue to ensure presentable products.
- Ensures and collects appropriate guest payment for food and beverage service.
- Maintains a professional and tidy appearance at all times.
- Communicates in a positive, respectful manner to both internal and external guests.
- Builds and maintains knowledge of food and beverage offerings to ensure all questions answered appropriate and accurately.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
- Abide by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance.
- Abide by Guest Service Agreement for BlueWater Resort & Casino.
- Abide by F & B department policies and procedures.
- Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
- All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.
KNOWLEDGE, SKILLS & ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
- Must acquire and maintain a valid C.R.I.T Environmental Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, Cash Handling, and other required compliance trainings.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to clearly communicate, read and write in English.