F&B Executive (Hotel Banquet)

Responsibilities

• Supervise and motivate the banquet team to ensure smooth event operations and high service standards.
• Oversee staff on shift, ensuring proper grooming, conduct, and adherence to hotel service standards.
• Coordinate with internal departments and external partners to ensure seamless event execution.
• Manage the setup, execution, and breakdown of banquet functions in accordance with event requirements.
• Monitor and maintain proper care and usage of equipment and function spaces.
• Plan and manage manpower, including scheduling and requisition of casual labour when necessary.
• Control departmental costs, including labour and breakages, to achieve operational efficiency.
• Ensure compliance with company policies, SOPs, and service standards through consistent supervision and training.
• Address guest feedback promptly and take corrective action to maintain a high level of satisfaction.
• Perform any other duties assigned by management in a diligent and professional manner.

Requirements

• O-Level or equivalent
• Minimum 1 year of relevant experience
• Able to work independently
• Able to work well under pressure and in a fast paced environment
• Excellent interpersonal and communication skills

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.