F&B SUPERVISOR
- Assist the Restaurant Manager in overseeing daily restaurant operations to ensure smooth and efficient service.
- Supervise and support front-of-house staff during service, ensuring high standards of customer service and guest satisfaction.
- Lead, train, and motivate service staff to maintain operational excellence and a positive team culture.
- Handle guest enquiries, feedback, and complaints professionally and promptly.
- Ensure compliance with food hygiene, workplace safety, and company service standards.
- Assist in staff scheduling, manpower planning, and attendance monitoring.
- Support inventory control for beverages, service supplies, and restaurant operating equipment.
- Coordinate closely with the kitchen team to ensure timely and accurate food service.
- Monitor restaurant cleanliness, ambience, and presentation to maintain brand standards.
- Assist in implementing promotional activities, upselling initiatives, and operational improvements.
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