Facilities Coordinator

About Us

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Job Summary

This position is responsible for facilities coordination at the assigned facilities – including, but not limited to: emergency call coordination, managing work order assignment and completion, providing customer follow-up, and running operations. The ideal candidate will efficiently coordinate third party vendors and work with both internal and external customers.

Essential Duties & Responsibilities

Coordinate day-to-day facility operations across assigned sites, overseeing work order management, vendor scheduling, service escalations, and performance tracking to meet account targets.

Support both in-house and third-party technicians to ensure services are completed to quality standards and contractual requirements, including maintenance, landscaping, snow removal, and janitorial operations.

Provide administrative and operational support to the EFS Operations Manager and Facilities Manager, maintaining accurate records, reports, and communication between vendors, internal teams, and customer partners.

· Supports work order operations as needed in areas such as:

o Vendor Dispatch

o Vendor Scheduling

o Service escalations

o Payment related questions

Communicate/escalate with appropriate parties (Account Team & Vendors) as needed

Support overall account administrative tasks as assigned.

Qualifications

Education

(HS Diploma, Under/Graduate Degree, etc.)

Highschool Diploma with equivalent experience or Associate's degree (A. A.)

Business Experience

(prior years work/related experience)

1-3 years of experience in a professional, fast-paced environment.

Licenses/Certifications

Valid driver’s license

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Technical Qualifications & Skills

· Experience using a Commercial Maintenance Management System (CMMS) or Work Order Management process.

· Experience using Microsoft Excel and Microsoft Office programs.

· Experience with operations and maintenance for Corporate Commercial Space Industry is preferred.

· Ability to learn new computer programs and apply them to work requirements.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move 50 pounds.

Work Environment

This position operates in an office environment. This role routinely uses standard office equipment such as phone, computer, photocopiers and filing cabinets.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

#EFS