Faculty Administrator — BEd Programme

About Lyceum College<\/b>
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Lyceum College is a registered private higher education institution with a proud legacy of distance and online learning in South Africa. The institution offers a portfolio of accredited qualifications across education, business, humanities, and applied sciences, reaching students across the country and beyond our borders. We are accredited by the Council on Higher Education (CHE), registered with the Department of Higher Education and Training (DHET), and our qualifications are registered with the South African Qualifications Authority (SAQA).
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At the heart of Lyceum is a commitment to academic integrity, operational excellence, and student success. We are looking for professionals who share that commitment and who are willing to contribute meaningfully to the academic life of the institution.
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Purpose of the Role<\/b>
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These are pivotal, inaugural roles responsible for ensuring the smooth day\-to\-day operation and administration of the Bachelor of Education (BEd) programme within the Faculty of Education. The BEd is a new programme at Lyceum College, and the incumbents will have the distinct privilege and responsibility of managing its very first intake. Reporting to the Head of Faculty (Education), with a matrix reporting line to the BEd Programme Coordinator, they will coordinate a broad range of academic administrative processes, maintain compliance with institutional and regulatory standards, and provide dependable support to academic staff, students, and faculty leadership.
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Because the programme is new, the incumbents will not be stepping into a settled administrative routine. They will be helping to build one. This is a role for professionals who are comfortable setting pace rather than following it, who see a blank administrative canvas as an opportunity rather than a difficulty, and who can design workflows, communication rhythms, and student\-support practices that future cohorts and future administrators will inherit. In that sense, the incumbents will be trend\-setters for how the BEd programme is run at Lyceum College.
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While the two posts will work exclusively on the BEd programme, they will be housed within the Faculty of Education. The incumbents will work collaboratively with other faculty administrative staff, assisting where required to ensure seamless coordination during the concurrent running of semesters, when administrative demand is at its highest.
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These are roles for people who take pride in running a well\-organised office, who are attentive to detail, and who understand that in a teacher\-training programme, administrative accuracy has a direct impact on student outcomes, professional registration with the South African Council for Educators (SACE), and institutional compliance.
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Key Responsibilities<\/b>
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The responsibilities of these roles are organised across the following key performance areas. Given that this is the inaugural intake of the BEd programme, the incumbents will also be expected to help design and establish the administrative practices, templates, and standard operating procedures that will carry the programme forward.
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Academic Administrative Support to the BEd Programme (20%)<\/b>
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\u2022\tProvide comprehensive administrative support to BEd academic staff, programme leadership, and the Faculty of Education to ensure the smooth daily running of the programme.
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\u2022\tOversee the creation and maintenance of academic calendars, timetables, and schedules for BEd classes, assessments, and examinations, as requested.
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\u2022\tMaintain accurate, up\-to\-date records of the BEd programme, including student enrolment, attendance, academic progress, and grades, ensuring data integrity and confidentiality at all times.
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\u2022\tCoordinate the preparation, distribution, and collection of academic materials such as course outlines, reading lists, and assessment briefs.
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\u2022\tGenerate routine and ad\-hoc reports on academic metrics such as student performance, enrolment trends, and programme outcomes.
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\u2022\tServe as the primary point of contact for BEd academic staff regarding administrative queries.
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Student Communication and Support (25%)<\/b>
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\u2022\tAct as the primary liaison between BEd students and the faculty, responding to enquiries promptly and professionally across telephone, email, and digital channels.
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\u2022\tAssist students with administrative processes such as registration, course enrolment, withdrawals, deferrals, and programme changes.
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\u2022\tDisseminate important academic information, including class schedules, deadlines, examination arrangements, and programme updates, in a timely and consistent manner.
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\u2022\tFacilitate student access to academic resources, including study materials, library services, and learning platforms.
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\u2022\tSupport the design and coordination of student engagement initiatives, including orientation programmes, welcome communications, academic information sessions, and student\-success interventions aimed at improving retention and throughput in the BEd programme.
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\u2022\tProactively identify at\-risk students through engagement data and routine communication, escalating cases appropriately to academic staff and student support services for timely intervention.
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\u2022\tMaintain accurate records of student communications, queries, and resolutions to ensure institutional memory and consistent follow\-through.
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\u2022\tContribute to the continuous improvement of the BEd student experience by gathering student feedback and sharing recurring themes with faculty leadership.
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\u2022\tAddress student concerns with empathy and professionalism, escalating complex or unresolved matters appropriately.
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Examination and Assessment Administration (15%)<\/b>
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\u2022\tCoordinate the preparation, distribution, and collection of assessments, maintaining confidentiality and academic integrity.
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\u2022\tManage examination logistics for the BEd programme
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\u2022\tEnsure that student results are recorded accurately and submitted on time.
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\u2022\tMonitor compliance with institutional policies on assessment practices, including plagiarism checks and reassessment procedures.
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\u2022\tAssist in organising and preparing for examination boards.
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Quality Assurance and Compliance (15%)<\/b>
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\u2022\tEnsure that BEd administrative processes align with institutional policies and comply with external regulatory standards (including CHE, DHET, SAQA, and SACE where applicable).
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\u2022\tSupport the accreditation and reaccreditation of the BEd programme by maintaining accurate records and preparing required documentation.
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\u2022\tMonitor and update student and programme data in line with quality assurance and compliance requirements.
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\u2022\tSupport the preparation and submission of reports and audits.
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\u2022\tMaintain accessible records of academic policies, procedures, and decisions relevant to the BEd programme.
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Graduation Vetting and Logistical Support (5%)<\/b>
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\u2022\tAssist with the graduation vetting process, ensuring students meet all academic and institutional requirements and verifying the accuracy of graduation lists.
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\u2022\tCoordinate logistical arrangements for orientation sessions and graduation ceremonies relevant to the BEd programme.
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\u2022\tSupport the processing and dissemination of graduation materials, certificates, and official communications.
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Programme Establishment and Cross\-Functional Faculty Support (5%)<\/b>
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\u2022\tHelp design and establish the administrative foundations of the BEd programme, including process maps, standard operating procedures, communication templates, filing and records conventions, and handover documentation that future cohorts and future administrators will inherit.
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\u2022\tIdentify gaps, inefficiencies, or risks in the early administrative lifecycle of the programme, and propose practical improvements to the BEd Programme Coordinator and the Head of Faculty.
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\u2022\tWork collaboratively with other Faculty of Education administrators to ensure consistency of service across the faculty, particularly during concurrent semester cycles.
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\u2022\tAssist colleagues within the faculty on shared administrative priorities when programme\-level workload permits.
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\u2022\tContribute to the orderly handover of administrative tasks during peak periods such as registration, assessment windows, and graduation cycles.
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Technology and Learning Management System (LMS) Support (15%)<\/b>
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\u2022\t Provide day\-to\-day administrative support for the institution\u2019s LMS in relation to the BEd programme, ensuring that course shells, learning materials, assessments, and academic data are uploaded accurately, kept current, and aligned with the academic calendar.
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\u2022\tConfigure and maintain BEd course environments on the LMS, including enrolment synchronisation, user roles and permissions, course visibility, and the setup of assessment and submission areas ahead of each assessment cycle.
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\u2022\tAct as first\-line support for BEd academic staff and students on LMS\-related queries, including login and access issues, course visibility, assessment submissions, gradebook queries, and navigation of digital learning tools.
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\u2022\tSupport BEd students in building digital confidence, with particular attention to first\-year students and those with limited prior exposure to online learning, through guided onboarding, how\-to resources, and responsive follow\-up.
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\u2022\tMonitor LMS engagement data for the BEd programme, flagging inactive or disengaged students early so that academic staff can intervene in a timely manner.
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\u2022\tMaintain and update step\-by\-step guides, FAQs, and short training materials for BEd students and staff on common LMS tasks.
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\u2022\tSupport the integration of digital learning tools used within the BEd programme, including virtual classrooms, digital assessment platforms, and third\-party content providers, in collaboration with the Learning Systems team.
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\u2022\tEscalate complex technical issues to the Learning Systems Support Specialist or IT team, and follow through to ensure timely resolution and clear communication back to affected users.
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\u2022\tContribute to continuous improvement of the LMS experience for the BEd programme by gathering user feedback and identifying recurring issues.
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Requirements<\/h3>
Minimum Requirements<\/b>
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Qualifications and Experience<\/b>
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● A relevant Diploma, Degree in Administration, Education, or a related field.
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● At least three (3) years of experience in academic administration or a similar role within a higher education institution.
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● Familiarity with the South African higher education regulatory environment, including CHE, DHET, and SAQA.
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● Exposure to teacher\-training programmes or an understanding of SACE registration requirements will be an advantage.
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● Exposure to an Open Distance Learning (ODL) environment will be an advantage.
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Skills and Competencies<\/b>
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\u2022\tExceptional organisational and time\-management skills, with the ability to manage multiple priorities simultaneously.
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\u2022\tExcellent written and verbal communication skills, with the ability to engage professionally with diverse stakeholders.
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\u2022\tA proactive, solution\-oriented approach to administrative challenges and student concerns.
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\u2022\tStrong proficiency in Microsoft Office Suite, LMS platforms, and academic management systems.
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\u2022\tAbility to build positive working relationships and contribute to a supportive, cross\-functional team environment.
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\u2022\tA high level of accuracy in managing records and preparing reports.
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\u2022\tSound understanding of higher education regulatory frameworks and quality assurance standards.
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Personal Attributes<\/b>
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\u2022\tA builder\u2019s mindset, with the initiative and judgement to establish administrative practices rather than simply inherit them.
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\u2022\tComfortable operating in a new programme environment where systems, templates, and routines must be designed as the programme takes shape.
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\u2022\tAdaptable and comfortable responding to changing priorities, particularly during concurrent semester cycles.
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\u2022\tCommitted to professional growth and ongoing learning.
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\u2022\tStudent\-centred, with a genuine orientation toward service and support.
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\u2022\tCollaborative, discreet, and professional in all dealings.
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Why Join Lyceum College<\/b>
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Joining Lyceum means joining an institution that takes its responsibility to students seriously. You will be part of a faculty team that values professionalism, collaboration, and continuous improvement, and you will have the opportunity to contribute meaningfully to the preparation of the next generation of teachers in South Africa.
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We offer a structured working environment, opportunities to study for free with the College, exposure to institutional and regulatory processes, and opportunities for professional development in the higher education sector.
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How to Apply<\/b>
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Application Instructions<\/b>
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Interested candidates are invited to submit the following:
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\u2022 A detailed curriculum vitae (CV).
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\u2022 A concise cover letter indicating suitability for the role.
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\u2022 Certified copies of qualifications.
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\u2022 Contactable references from current and previous employers.
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Closing date: 30 April 2026
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Please quote the reference \u201cFaculty Administrator \u2014 BEd Programme\u201d in the subject line of your application.
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Employment Equity and General Notes<\/b>
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\u2022\tLyceum College is committed to employment equity and transformation. Preference may be given to candidates from designated groups in line with the institution\u2019s Employment Equity Plan.
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\u2022\tOnly shortlisted candidates will be contacted. If you have not received a response within four (4) weeks of the closing date, please consider your application unsuccessful.
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\u2022\tLyceum College reserves the right not to make an appointment.
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\u2022\tSuccessful candidates may be required to undergo verification checks, including qualification and criminal record checks. Where the role involves financial responsibilities or other duties that warrant it, credit checks may also be conducted in accordance with applicable legislation.
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\u2022\tBy submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA).
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