Family Service Worker

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General Responsibilities:

Assist with the coordination and implementation of services to families enrolled in Early Childhood Services Program as required by the Head Start Performance Standards and state and federal mandates.
Ensure quality program service delivery.
Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

Coordinate and conduct applications and assure the proper documentation for eligibility is collected and submitted in a timely manner.
Perform Hearing and Vision Screening on all enrolled children.
Actively recruit within the community to insure all eligible pregnant women, infants and toddlers are identified.
Responsible for working with Home Base Supervisor and Program Coordinator to maintain an active and current waitlist for Early Head Start.
Support Family Partnership Agreement goals as needed.
Work collaboratively to support DOE’s, socializations and parent meetings.
Responsible to insure child files are complete and in order
Work collaboratively with the Health Coordinator to obtain health follow up
Coordinate with preschool staff and support EHS staff in transition of all children to preschool.
Provide assistance to families to facilitate their participation in Policy Council, parent education opportunities, workshops, support groups, family plans and other opportunities.
Support the family by providing resources which will assist them in meeting documented needs or requests.
Collaborate effectively with Home Base Program Supervisor and Educators to plan and implement parent engagement opportunities.
Make all efforts to assure the safety and well-being of all program participants.
Complete home visits to meet program needs as needed.
Accurately enter necessary data into Child Plus and EHS database.
Accurately complete required program documentation and record keeping in a neat and timely manner.
Work effectively with Home Base Team and Component Coordinators in meeting program and overall departmental monthly, quarterly and annual goals and objectives.
Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
Responsible for being a positive, innovative and supportive team player and promoting a healthy work environment.
Addresses complaints and resolves problems as they arise.
Attend community events and meetings to support the agency programs; including evening and weekend events/meetings.
All other duties as assigned.

Education and Experience Qualifications:

Bachelors’ degree in Social Work, Human Services, Human Development and Family Studies, or related.
Associates degree may be considered.
Family Service Credential within 18 months of hire or the first session offered thereafter.
Must complete 16 hours of annual training in addition to CPR, First Aid and Blood Borne Pathogen training.
Demonstrated ability to work cooperatively and collaboratively.
Demonstrated ability as a strength-based leader.
Demonstrated ability to present information to community groups.
Knowledge of the Head Start Performance Standards, Head Start Act
Knowledge of Child Plus preferred.
Early Head Start experience preferred.

Additional Requirements:

Possess a solid knowledge base with respect to child development and family services and seek to expand knowledge at every opportunity.
Complete additional certifications as required.
Maintain confidentiality and code of ethics at all times.
Must have Proficient Computer Skills. (Word, Excel, Outlook, Internet)
Must have reliable transportation, a valid driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
Successfully complete required background checks at time of hire and when requested.
Shall provide written report by a physician stating their physical capability and freedom from communicable tuberculosis.
Must have good communication and organizational skills and be able to work effectively with people.
Must be self-directed and able to multi-task in a fast-paced environment.
Must possess the ability to prioritize and complete tasks in order to deliver desired outcomes within allocated time frames.
Must be willing to accept new challenges.
The ability to navigate and effectively resolve conflict.
Must comply with Agency tobacco free and drug free policies.
Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.