Family Training Coordinator

Duties/Responsibilities

Family Leader Coordination & Support (40%)

• Coordinate onboarding of Family Leaders, including birth parents, relative caregivers, foster parents, and individuals with lived experience as youth in care.

• Provide ongoing communication, guidance, and support to ensure Family Leaders are prepared for training, facilitation, advisory, and consultation roles.

• Serve as a primary point of contact for Family Leaders regarding expectations, scheduling, participation requirements, and logistics.

• Assist Family Leaders and caregivers with required documentation related to program participation, stipends, or honoraria, ensuring timely and accurate completion.

• Support consistent engagement and retention of Family Leaders through responsive communication and relationship centered practice.

Training & Workshop Coordination (30%)

• Coordinate and support lived experience–informed (LEI) workshops, learning activities, and virtual roundtables, including scheduling, communication, and logistical preparation.

• Facilitate or co‑facilitate workshops and roundtables as required, in collaboration with Family Leaders and CWEP trainers.

• Develop, maintain, and update annual training calendars for LEI workshops and roundtables, excluding CWEP Core trainings.

• Coordinate event and training logistics such as venues, virtual platforms, facilitators, catering, materials, planning meetings, and follow-up communications.

• Assist with registration tracking, attendance verification, and post training follow-up related to Family Training activities.

Collaboration & Partnership Engagement (15%)

• Partner with DCYF program administrators, steering committees, and engagement teams to align Family Training, lived experience integration, and family leadership efforts.

• Collaborate closely with CWEP staff and Lived Experience Integration team members to support coordinated recruitment, preparation, and engagement of Family Leaders.

• Serve as a liaison to DCYF and community partners as needed, supporting communication, coordination, and alignment across initiatives.

Program Administration, Data, & Quality Improvement Support (15%)

• Maintain accurate and organized records of Family Leader participation, training activities, and engagement efforts in accordance with CWEP procedures.

• Enter and maintain training related participation and completion data to support reporting, monitoring, and evaluation needs.

• Support program evaluation and continuous quality improvement activities by compiling information, documentation, and materials as requested.

• Provide professional customer service in responding to inquiries related to family development, training opportunities, and participation.

• Attend assigned meetings, trainings, and events—including periodic in‑person engagements throughout New Hampshire—to support program development, collaboration, and relationship building.

Requirements

Minimum Acceptable Education & Experience:

• Associate’s degree in business administration, public administration, higher education administration, human services, social work, or a related field; OR

• High school diploma with 2+ years of relevant experience in administrative operations, event coordination, office management, or related administrative/coordination roles.

Required Licenses & Certifications:

• Valid driver’s license or evidence of access to reliable transportation.

Knowledge, Skills & Abilities:

• Strong organizational, communication, and interpersonal skills.

• Ability to manage multiple priorities and work collaboratively across teams.

• Interest in, or willingness to pursue, continued education or professional development related to family engagement or training.

Other Requirements:

• Willingness and ability to travel regularly within NH to support training delivery or other activities.

Preferred Qualifications:

• Bachelor’s degree in a related field.

• Lived experience with the New Hampshire child welfare and/or juvenile justice system.

• Familiarity with DCYF Parent Partner programs, family leadership models, or lived experience integration practices.

• Experience working with caregivers, parents, or youth in training, facilitation, advisory, or engagement roles.

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

• Cover Letter

• Contact Information for 3 Professional References

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

Please be advised that this position is supported by external sponsor funding. As such, continued employment in this role is contingent upon the availability of those external funds. If, for any reason, the sponsor funding is reduced or discontinued, employment may be subject to modification or termination in accordance with applicable policies and procedures.