Field Operations Manager
Welcome!
The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.
Key Responsibilities:
Oversee Install / Service / Electrical Mangers and respective crews
Work directly with Commercial Sales and RSC’s and Managers to schedule and communicate availability
Work with Install and Service Mangers to Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity
Verify all jobs have had permits pulled and file all permits accordingly
Work with Install and Service Mangers to track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond
Oversee day to day operations of all installation jobs
Ensure field technicians are performing and completing their assigned tasks
Work with techs in the field for training needs and process improvements
Provides support to make sure all disciplines operate the same way and utilize processes of Pine State Services.
Normal Install Job Project Manager
Work with RSC’s to make sure project is what was sold
Make sure job stays on track, meeting deadlines and budgets
Coordinating scheduling needs with I.C. and I.M.
Site visits
Track Change orders
Commercial Scale Job Project Manager
Work with Commercial Sales Advisor to make sure project is what was sold
Make sure job stays on track, meeting deadlines and budgets
Coordinating scheduling needs with I.C. and I.M.
Site visits
Jobsite meetings - with G.C. and site foreman
Track Change orders
Field Support to all technicians in the field, Service, Install, Electrical, PM
This position is required to be on-call
Requirements & Desired Skills:
Journeyman or Master License required
Valid driver’s license with an acceptable driving record
Ability to work flexible hours and on-call shifts as needed
Must have 6 years or more of Plumbing / HVAC Management experience
What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World Class Training opportunities through our Experts University
Career Development opportunities
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com
Minimum Experience: 6+
Years Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com