Field Sales Executive

Overall Role Purpose:

Responsible for revenue generated from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting at new business opportunities.

• Accountabilities:

  • Achieve sales targets through promoting DHL products and services (including domestics service solution) to existing and potential customers in assigned customer database

  • Maintain business relations with customers for fostering profitable sales

  • Coordinate with internal departments to provide excellent services to customers

  • Act as the customers’ main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately

  • Produce information for management necessary to evaluate performance vs. key performance indicators

  • Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved

  • Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business

• People – Management:

  • Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions

• Experience:

  • 5 years' sales experience in service industry with solid experience in customer acquisition and account management

• Educational Qualifications:

  • Minimum Bachelor's degree from a reputed university.

• Language Requirements
  • English-Fluent (written and spoken)

  • Local language (where applicable)- Spoke (written and spoken where applicable)