Field Service Engineer (Electrical / Mechanical / Automation)

Perform field inspections and evaluations to ensure compliance with UL standards and requirements
Analyze test and examination results, applying technical judgment to assess compliance and determine acceptable alternatives
Review manufacturers’ production, inspection, and quality systems to ensure ongoing conformity with UL requirements
Identify nonconformities, evaluate corrective actions, and resolve variation notices
Audit quality management systems and support implementation of quality-based inspection programs
Verify accuracy and calibration of measurement equipment; conduct inspections using technical instruments
Communicate with manufacturers, customers, and Authorities Having Jurisdiction (AHJs) to support certification activities
Investigate misuse of the UL Mark and provide guidance on UL policies, procedures, and services
Provide technical support across multiple disciplines (e.g., electrical, mechanical, automation)
Document inspection findings, maintain reports, and manage scheduling, time, and expense records
Support continuous improvement initiatives and contribute to policy and program enhancements
Collaborate with internal teams on field reviews, audits, and technical assessments
Ensure compliance with UL Code of Conduct and safety/security practices
Perform other duties as assigned

Bachelor’s degree in Mechanical, Electrical, Automation Engineering, or related field
Minimum 3 years of hands-on experience in a manufacturing or industrial environment
Strong technical knowledge and ability to interpret standards and test requirements
Proficient in English with strong report writing skills
Excellent communication and interpersonal skills
Self-motivated and able to work independently while managing multiple priorities
Knowledge of ISO 9001 and Quality Management Systems (preferred)
Proficiency in Chinese is an added advantage
Willingness to travel, including overseas assignments

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