Field Service Engineer (L1)

Show

Job Opportunity

Entry-level Field Service Engineer role with Smiths Detection, involving travel to high-security customer environments to support maintenance and repair of X-ray and trace detection equipment.
Opportunity to work in a dynamic field-based role requiring strong teamwork, autonomy, and customer interaction.

What you will be doing

Travel to metropolitan, regional, and remote customer sites, including interstate travel requiring flights and overnight stays
Perform troubleshooting, servicing, repair, and preventative maintenance of X-ray and detection equipment
Diagnose mechanical, electrical (≤24V), and electronic faults using tools such as multimeters and system software
Replace and repair mechanical components (belts, rollers, motors) and handle heavy equipment using lifting aids
Install and commission new equipment alongside internal teams and external stakeholders
Conduct inspections, cleaning, de-greasing, and internal equipment servicing
Manage reactive maintenance and respond to service requests within agreed KPIs
Complete service documentation, reports, and maintain accurate system records for parts usage
Support warehouse processes and update inventory tracking systems
Participate in team meetings, safety briefings, and ongoing training
Provide customer support both on-site and remotely, including being part of an on-call roster
Maintain tools, equipment calibration, and a clean work environment

What you’ll bring:

Certificate III Trade Qualification or Degree in Mechanical, Electrical, Electronic, or IT disciplines
0–2 years of relevant technical or field service experience
Valid provisional or full driver’s license
Ability to obtain required security clearances and industry licenses
Basic proficiency in Microsoft Office Suite
Strong problem-solving skills with a proactive and team-oriented mindset
Ability to work independently, travel frequently, and support after-hours operations

Nice to have:

Prior experience in field service, maintenance, or repair environments
Exposure to diagnostic tools, testing equipment, or industrial systems
Experience working in high-security or compliance-driven environments
Familiarity with safety standards and structured maintenance processe

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.