About the Team

Learning & Development is the team that helps Salmon scale through people. We build the learning experiences, onboarding programs, and capability development initiatives that enable employees and partners to perform at their best.

As Salmon continues to expand its ALDI business across the Philippines, effective field execution becomes increasingly important. This team works closely with Sales, Operations, and Merchant Partners to ensure that onboarding, coaching, and operational training translate into consistent performance in the field.

We're looking for experienced field trainers who enjoy coaching, developing people, and helping teams succeed through hands-on learning and real-world application.

About the Role

As an ALDI Field Trainer, you will serve as the primary Learning & Development representative in the field, responsible for delivering onboarding, coaching, and operational training to ALDI Sales Hunters, Territory Supervisors, and Merchant Partners.

You'll work closely with Sales, Operations, and Merchant teams to ensure that classroom learning is effectively translated into field execution through real-time coaching, field immersion, and training compliance support. From onboarding new hires and conducting field coaching sessions to supporting certifications and merchant training, you'll play a critical role in developing high-performing field teams across your assigned territory.

We are currently hiring for:

• 1 Field Trainer – Cebu Based

• 1 Field Trainer – Davao Based

What You'll Do

Field Training & Onboarding Facilitation

• Facilitate field-based onboarding and immersion programs for ALDI Sales Hunters and Territory Supervisors

• Conduct live merchant visit observations and side-by-side coaching to reinforce sales and operational standards

• Support new hires throughout their onboarding journey to ensure readiness for field deployment

• Provide guidance on merchant acquisition processes, customer engagement, and proper application handling

• Ensure trainees understand company SOPs, compliance standards, and field processes

On-the-Job Coaching & Performance Support

• Conduct regular coaching and shadowing sessions with field personnel during merchant visits

• Provide immediate feedback on communication skills, sales execution, negotiation techniques, and application usage

• Identify skill gaps and recommend development interventions to improve field performance

• Support field teams in improving productivity, compliance, and customer experience

• Monitor trainee progress and maintain coaching documentation and feedback reports

Certification, Compliance & Audit Support

• Conduct Field Readiness Checks to validate employee competency before independent deployment

• Ensure compliance with AML, KYC, operational SOPs, and brand standards

• Assist in validating proper execution of loan application and merchant onboarding procedures

• Maintain accurate records of certifications, coaching sessions, and field training activities

• Support audits and compliance reviews related to field training and onboarding

Merchant Training & Stakeholder Engagement

• Conduct on-site orientation and training sessions for Merchant Partner staff

• Ensure merchant personnel are knowledgeable in assisting customers with Salmon loan applications

• Build positive working relationships with Merchant Owners, Store Managers, and partner representatives

• Coordinate training schedules and field activities with Operations, Sales, and Merchant teams

• Help ensure smooth training access and collaboration across partner locations

Training Operations & Documentation

• Prepare and organize field training materials, guides, and learning resources

• Track attendance, coaching sessions, certifications, and field training completion records

• Assist in generating training reports and monitoring onboarding progress

• Support scheduling and coordination of field training activities across assigned territories

• Maintain proper documentation of training and operational compliance activities

Special Projects & Continuous Improvement

• Support pilot programs, field audits, and Learning & Development initiatives

• Participate in process improvement projects related to field training and sales enablement

• Assist in evaluating training effectiveness and identifying opportunities for improvement

• Contribute to the enhancement of field coaching methodologies and onboarding standards

What Makes You a Strong Fit

• Bachelor’s degree in Business, Marketing, Psychology, Communications, Education, or a related field

• At least 2 years of experience in Field Sales Training, Territory Management, Sales Operations, or related roles

• Experience in fintech, retail, FMCG, or field-based sales environments is preferred

• Experience handling field coaching, onboarding, or merchant engagement activities is an advantage

• Strong interpersonal and coaching skills with the ability to provide real-time feedback

• Excellent verbal and written communication skills

• Comfortable facilitating onboarding sessions, field coaching activities, and merchant training programs

• Strong organizational and documentation skills with attention to detail

• Ability to manage multiple priorities in a highly operational environment

• Strong sense of ownership, accountability, and initiative

Operational & Technical Skills

• Comfortable using mobile applications, operational systems, and reporting tools

• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word

• Ability to prepare reports, monitor compliance, and maintain accurate training records

• Strong administrative and coordination capabilities

Mobility & Field Readiness

• Willing to travel extensively and conduct daily field visits across assigned territories

• Comfortable working in both urban and rural field environments

• Physically capable of frequent movement and prolonged field activities

• Flexible to work in a hybrid setup involving field work, work-from-home, and occasional HQ reporting

Bonus:

• Experience training sales teams, promoters, field agents, or merchant-facing personnel

• Familiarity with adult learning principles and coaching methodologies

• Experience supporting onboarding and certification programs

• Knowledge of AML, KYC, compliance, or regulated sales environments

• Experience working with retail partners, merchant networks, or channel sales organizations

• Exposure to learning management systems, training reporting, or training analytics

Why Join Us?

What We Create

• Modern banking services for millions of Filipinos

• Cutting-edge financial products powered by global best practices and AI

• A licensed neobank on a mission to become a leading fintech company in Southeast Asia

• Backed by $200M+ from ADQ, World Bank Group, and leading global investors

• A company where products are built and launched in months, not years

• A platform with significant opportunities for growth and international expansion

What We Offer

• A passionate, international team

• Fast, merit-based career growth

• Performance-driven rewards and recognition

• Opportunities for international exposure and collaboration

• Medical insurance and wellness benefits

• Regular team events and activities

• The opportunity to directly shape and develop high-performing field sales teams across the Philippines