Financial Counselor - TEMPORARY
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department:
Patient Financial ServicesWorks under the supervision of the Business Services Coordinator. Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization. Performs other duties as assigned.
Job Duties
Composes and types letters, liens and probate claims.
Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
Answers inquiries accurately and courteously.
Enters detailed comments into the computer system.
Evaluates and processes incoming mail.
Maintains a system for periodic review and follow-up on unpaid accounts.
Greets patients and public politely.
Responds to inquiries from collection agencies.
Receives required documentation for charity care patients.
Provides patients with options of program coverage and assists with completion of applications.
Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.
Follows up with responsible parties and third party payor on unpaid accounts.
Refers accounts to outside collection agencies when collection efforts have been exhausted.
Processes loan applications.
Processes bankruptcy notices.
Maintains records and files account transaction, hard copy and computer system.
To be vigilant of co-members desk when vacant.
Interprets for non-English speaking patients/public.
Performs other duties as assigned.
Job Requirements
Education: Work requires knowledge generally acquired through a high school education or GED.
Licensure: None.
Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.
Essential Technical/Motor Skills: Types 40-50 wpm, 10-key calculator by touch and, computer knowledge. Sufficient manual dexterity to operate office equipment, including printers, copiers, adding machines and personal computers.
Interpersonal Skills: Ability to effectively communicate and interact with others. Ability to maintain composure in stressful situations, effective problem-solving skills and a genuine caring approach to the needs and feelings of others.
Job Specifications:
● Union: NUHW● Work Shift: Day Shift● FTE: 1.0● Scheduled Hours: 40If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!