FM Administrator

The role – FM Administrator

Purpose of the job

FM Administrator role is to assist with organising, updating, and standardising property management documentation and processes. This role will support the Facilities Managers by ensuring contractor engagement, site inductions, maintenance scopes, and asset records are accurate, compliant, and well documented.

Outcomes I am responsible for

Key Responsibilities

• Review, tidy, and standardise historical property and contractor documentation.
• Update and maintain site-specific induction packs within Forsite, ensuring compliance and site readiness.
• Review planned and cyclical maintenance scopes, identifying gaps and supporting FM leads to strengthen documentation.
• Provide administrative support for contractor tendering, evaluation, and contract issuance, ensuring all required documentation is complete.
• Assist with reviewing and updating building asset lists, including data collection and system entry where required.
• Loading of POs / Invoices and assistance with managing the PO process
• Assisting with administrative tasks as requested by National Facilities Manager and facilities team
• Supporting the development team with raising POs and other administrative duties as required

Key Outcomes

• Well-organised, accessible, and up-to-date property documentation.
• Complete and compliant induction packs for all sites.
• Consistent, clearly defined maintenance scopes that support high standards of building care.
• Efficient and accurate tendering and contract administration processes.
• Improved visibility and assurance of asset and contractor management practices.

What a typical day might look like

• Loading of POs / Invoices and assistance with managing the PO process
• Review and tidy historical property, contractor, and maintenance documentation
• Update and upload site-specific induction packs in Forsite
• Check documents for accuracy, completeness, and compliance
• Follow up with contractors for missing information, insurances, or H&S documents
• Support live tenders by collating submissions and preparing documentation for review
• Prepare and issue service contracts once contractors are selected
• Update asset registers and enter new or revised asset data
• Organise files and records within digital systems to ensure easy access
  
  

Qualifications

• Certificate, Diploma or Degree in a related field is preferred.
  

Role specific experience

• A good working knowledge of Microsoft Word, Excel, Powerpoint and Outlook.
• Developed communication and professional writing skills
  

Key skills relevant to the role

• Strong organisational and document management skills with high attention to detail.
• Ability to work independently and manage multiple administrative workstreams.
• Clear communication skills to liaise with Facilities Managers and contractors.
• Experience in facilities, property, or asset management environments desirable.
  

Strategic fit

Stride aims to deliver the best returns through the best people and the best places. Providing exceptional centre administration will be a core part of your contribution to the wider Stride strategy.

Stride Values

Nimble performer: You convert challenges into growth opportunities. You take responsibility and ownership of the role. You learn from mistakes, review approach and outcomes for continuous personal improvement

Fresh Thinker: You look beyond the job at hand and continuously seek new avenues for growth and value add

Discipline driven: You assess and implement quality answers and actions in a timely manner based on deep centre understanding

People Centred: You build strong relationships through excellent service and drive growth by demonstrating value as a trusted partner to customers

The above job description is not meant to be limiting – rather to give an outline of essential duties of the position that may change from time to time.