FOOD AND BEVERAGE (F&B) MANAGER

· Overseeing daily activities, ensuring food quality standards, and maintaining hygiene standards.

· Recruiting, training, scheduling, and mentoring employees.

· Resolving complaints and ensuring high satisfaction levels.

· Managing budgets, inventory, and maximizing profitability.

· Manage and lead a team of passionate hospitality professionals, including servers, chefs, and support staff

· Oversee all day-to-day restaurant operations, including inventory management, staff scheduling, and budget control

· Ensure consistently high standards of food quality, presentation, and customer service

· Develop and implement effective marketing strategies to attract and retain customers

· Foster a positive and collaborative work environment that encourages employee engagement and development

· Handle customer feedback and complaints promptly and professionally.

· Manage dining reservations, seating arrangements, and guest flow during peak and non-peak periods.

· Plan and manage staff schedules to meet operational needs within budget limits.

Requirement

· Minimum 3 years of working experience in F&B industry.

· Possess good supervisory skills such as accountability, organizing and planning skills.

· Able to control costs & use given resources efficiently and productively.

· Able to train, manage, motivate and inspire your team.

· Good leadership, communication skills and influence.

· Able to work under pressure in a fast paced, dynamic and challenging work environment.

· Able to work split shift, weekends and public holidays.

· Customer oriented, service focus, responsible and positive working attitude.