Food & Beverage Supervisor - Cuvee Lounge Bar

Join the refined elegance of Cuvée Lounge Bar and take the lead in delivering exceptional, luxury guest experiences in the heart of Brisbane. As a Supervisor, you will play a key role in guiding a passionate Food & Beverage team while embodying Sofitel’s signature Heartist culture.

• Supervise and manage food and beverage staff, including scheduling, training, and performance management
• Ensure consistent delivery of high-quality food and beverage service in accordance with company standards
• Monitor inventory levels, manage stock rotation, and analyse costs to optimize profitability
• Maintain strict adherence to health, safety, and food hygiene regulations
• Handle cash transactions, process payments, and reconcile daily financial reports
• Address customer concerns promptly and professionally to ensure satisfaction and loyalty
• Train and mentor team members on service protocols, product knowledge, and customer engagement
• Conduct regular quality checks on food presentation, beverage preparation, and service delivery
• Collaborate with kitchen and food and bevearge ambassadors to coordinate operations and resolve operational challenges
• Maintain a clean, organized, and welcoming environment for both staff and guests
• Analyse operational metrics and provide recommendations for service improvements.

• Proven experience of 2-3 years in a food and beverage supervisory or hospitality management role
• Strong leadership and team management skills with the ability to motivate and develop staff
• Comprehensive knowledge of food and beverage operations, service standards, and menu offerings
• Proficiency in point-of-sale (POS) systems and hospitality management software
• Excellent customer service skills with a friendly and professional demeanor
• Sound understanding of food safety, hygiene standards, and health regulations
• Strong communication and interpersonal skills
• Demonstrated ability to manage multiple tasks and prioritize effectively
• Proficiency in cash handling and basic financial management
• Problem-solving skills and the ability to handle challenging situations with composure
• Knowledge of beverage service standards and cocktail preparation (preferred).

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com