Gotham Greens

Food Safety and Quality Assurance Technician

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FSQA Technician – Tier 1

Team Leadership and Training

  • Builds Relationships with Key Area Leaders.

  • Represents FSQA at Daily Operations Meetings.

  • Attends Food Safety Team Meetings.

  • Leads by example, maintaining a positive food safety culture.

  • Provides general coaching and feedback to improve Food Safety and Quality Assurance.

Employee and Food Safety Compliance

  • Reports all GMP violations to management to maintain a safe work environment.

  • Works with site management to ensure sanitation team is trained and provides feedback on sanitation compliance.

  • Communicates Food Safety Concerns to Department Leadership.

  • Assists in root cause and corrective action investigations

Production and Efficiency

  • Implements Daily, Weekly, Monthly, Quarterly environmental monitoring programs.

  • Performs in process, Daily, Weekly, Monthly, Quarterly quality assurance tasks.

  • Assists with maintenance of records, retention, and storage/destruction of company documents.

  • Conducts quarterly internal audits.

Coordination and Communication

  • Works closely with the FSQA Manager to maintain consistent food safety and quality programs across all sites.

  • Communicates consumer complaints to the facility leadership team, and works together to find root cause, perform retraining as needed, and implement corrective actions.

FSQA Technician – Tier 2

  • Meets eligibility requirements (e.g. time with company and no outstanding disciplinary actions)

  • Satisfactorily completes all of Tier 1 responsibilities in accord with company standard operating procedures. Responsible for Tier 1 responsibilities to the extent not modified in Tier 2.

Team Leadership and Training

  • Receive and maintains certificate for PCQI, HACCP (if applicable), and Produce Safety Rule Training.

  • Recognize and share positive employee compliance with food safety or quality assurance processes and share with Facility management or in daily meeting.

  • Performs monthly Lettuce learn training with all facility employees (including facility management).

  • Assists with training operations employees in food safety and quality assurance procedures and policies.

Employee and Food Safety Compliance

  • Performs regular GMP audits and report & recommends remedial actions to address GMP violations.

  • Upkeep of facility signage/SOPs/RECS to ensure new GMP policies, guides, and facility processes are available and clear to all employees.

Production and Efficiency

  • Performs PCQI checks and paperwork review/sign offs.

  • Liaison with third-party laboratories to ensure all sampling is completed as expected.

  • Works closely with the facility management to resolve all internal audit findings in a timely manner and document accordingly,

  • Maintains and orders adequate amount of testing supplies (as well as chemical & sanitation inventory as prompted by location)

FSQA Technician – Tier 3

  • Meets eligibility requirements (e.g. time with company and no outstanding disciplinary actions)

  • Satisfactorily completes all of Tier 2 responsibilities in accord with company standard operating procedures. Responsible for Tier 1 & 2 responsibilities to the extent not modified in Tier 3.

Team Leadership and Training

  • Using data, suggest procedural changes to improve food safety or product quality.

  • Serves as a mentor to coach and develop sanitation and food safety champions at the site.

Employee and Food Safety Compliance

  • Leads the preparation for annual external third-party audits.

  • Liaison with external pest control company to ensure pest control program is meeting expectations.

  • Supports unannounced government inspections

Production and Efficiency

  • Prepares weekly and monthly reports based on deadlines – utilizes MSOffice, Excel, Word, PPT, etc.

  • Leads R&D trials and compiles creates reports on the trial results.

  • Manage FSQA KPI dashboards or tracking sheets.

  • Assist in creation & updates of assigned documentation.

  • Annual review of facility HACCP documents and provide feedback to FSQA Manager.

Qualifications: All Tiers

  • Attention to detail and ability to multi-task

  • Desire to grow and learn food safety rules and regulations

  • Excellent communication and interpersonal skills

  • Ability to lift up to 50 pounds.

  • Ability to stand for an 8-hour shift.

  • Valid authorization to work in the U.S.A.

  • Knowledge of word and excel